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Amazing place, great customer service, well train staff, clean environment, excellent view, I will make a better architecture changes on bathrooms.. can not be toilet and hand washing sink in a different room... Healthy issues.. overall great place

My husband and I so enjoyed our three night stay here over Easter. Everything was superb, and I can't recommend it enough. We had dinner in the hotel on the first night, and the food and service were so good, we weren't tempted to have dinner anywhere else. Choose a table in the conservatory, which is like dining in a jewel box. I highly recommend the strawberry "carpaccio" served with basil ice cream. Beautiful, clever and very tasty!

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.

I liked very much the great breakfast, the room very clean, good atmosphere, all the staff very friendly was there for one month I am thinking about the next trip very soon

Great place, very good location , excellent breakfast but what made the difference was the people that work at the hotel : they make you feel at home and that is priceless.

A nice quiet getaway about 35 minutes from Cuenca. Surrounded by nature, enabling one to go for walks. It is a family run place and the hosts are very friendly and helpful.

Very nice place, noisy on Sat.night

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.

I stayed 2 nights with my family, it’s very clean and the staff was very friendly the food at the restaurant was amazing,it is a new hotel very close to everything, thank you very much

Having spent a week here I grew to appreciate all the little things that added to the comfort of my stay. Family owned and run, the level of service was both personal and top shelf. I have traveled the world and don't stop to spend time reviewing one corporate run hotel over another but here I am happy to spread the good word for this lovely family and boutique hotel. Classic colonial hotel steps to the historic district, we regretted leaving.

Muy acogedor muy limpio hermoso lugar

Friendly staff good location felt like home away from home.

We have visited Cuenca several times and always stay in the historic district. This is the best hotel ever. It is beautiful and the staff was more than helpful. It has a beautiful dinning room and the breakfasts were very good--and included in the price of the room. We look forward to going back!

We enjoy staying at this hotel! I gave it five stars! The suite was clean, I email the hotel and asked for extra towels before arriving, they came through! Concierge were very attentive, breakfast the next morning was delicious!! Overall we had a great experience! 😊

We spent 16 days at Hotel Ensuenos. The staff at the Hotel was very friendly. It's family operated. They provide breakfast every morning at no additional cost. If you need to eat dinner, you tell them what you want they'll cook it for you at a minimal cost. The cleanliness of the place is impeccable. The location was great because we had access to public transportation easily. They clean your room, empty the garbage etc. I will definitely come back again.

This was my first visit to Cuenca, and I absolutely loved the city. Hotel Azul de la Plaza was an excellent base to explore the Centro Historico. The room was spotlessly clean, tastefully decorated, and above all, very comfortable. The location really cannot be beat, the price was more than reasonable, and there was parking available in a secure lot. When I come back to Cuenca, I will absolutely stay here again.