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Mansión Alcázar Boutique Hotel

4.0 star property
Historic Cuenca hotel in Downtown Cuenca with full-service spa
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mansión Alcázar Boutique Hotel

Photo gallery for Mansión Alcázar Boutique Hotel

Courtyard
Courtyard
Terrace/patio
Traditional Suite, 1 King Bed | View from room
Courtyard

Overview of Mansión Alcázar Boutique Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ￥17,601
Price available on 2024/5/26

Check out the area

Map
010104, Azuay, Cuenca, Calle Bolivar 12-55 Y Tarqui
  • Popular LocationCalderon Park5 min walk
  • Popular LocationNew Cathedral of Cuenca5 min walk
  • Popular LocationRío Tomebamba & Calle Larga13 min walk
  • AirportCuenca (CUE-Mariscal Lamar)6 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Private bathroom
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level | Premium bedding, in-room safe, individually decorated, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated, desk

Superior Double Room, 1 Queen Bed

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Private bathroom
Bathrobes
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room, 1 Queen Bed

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room, 1 Double Bed

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, individually decorated, desk

Superior Twin Room, 2 Twin Beds

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Private bathroom
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Suite, 1 King Bed

Traditional Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Traditional Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Exclusive Suite, Multiple Beds, Kitchen, Executive Level | Premium bedding, in-room safe, individually decorated, desk

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Reception
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Breakfast included
Spa
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9.4 out of 10, Exceptional, (316)
The price is ￥9,429
per night
May 26 - May 27
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About the neighborhood

Cuenca

Mansión Alcázar Boutique Hotel is located in Downtown Cuenca, a neighborhood in Cuenca, and is near the airport and near a boardwalk/promenade. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those looking for area attractions can visit University of Cuenca's Orchid Garden and Cuenca Botanical Garden.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 5 min walk
  • Río Tomebamba & Calle Larga - 13 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk
  • Mall del Rio - 6 min drive

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • Raymipampa - 5 min walk
  • Negroni - 6 min walk
  • Hot Dog del Tropical - 5 min walk
  • Cuenca Beer Company - 5 min walk
  • Yaw - 5 min walk

About this property

Mansión Alcázar Boutique Hotel

Upscale historic hotel located in Downtown Cuenca
Free cooked-to-order breakfast, a coffee shop/cafe, and a garden are just a few of the amenities provided at Mansión Alcázar Boutique Hotel. Treat yourself to a manicure/pedicure, a facial, or a massage at the onsite spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A computer station, a TV in the lobby, and free newspapers
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 46-inch LED TVs with satellite channels
  • Wardrobes/closets, full-sized refrigerators/freezers, and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CASA ALONSO

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 452 square feet of conference space
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 2001
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 46-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

Is Mansión Alcázar Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mansión Alcázar Boutique Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on May 26, 2024 start from ￥17,601, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mansión Alcázar Boutique Hotel?

Check-out is at noon.

Does Mansión Alcázar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 13 per person applies.

Where is Mansión Alcázar Boutique Hotel located?

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo, and San Sebastian Plaza. Calderon Park and New Cathedral of Cuenca are also within 5 minutes. 14n - Antonio Borrero Station is 9 minutes by foot and Luis Cordero (Hermano Miguel) Station is 9 minutes.

Mansión Alcázar Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 220 reviews" "
Rating 8 - Good. 20 out of 220 reviews" "
Rating 6 - Okay. 5 out of 220 reviews" "
Rating 4 - Poor. 5 out of 220 reviews" "
Rating 2 - Terrible. 7 out of 220 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lueleanor Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cool, historic property right in the middle of the historic district. The hospitality was top notch. Grounds were beautiful and quiet. Our only issue was a very squeaky floor in our suite.
Stayed 4 nights in Apr 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place, especially the garden! Breakfast was excellent. Great location - walkable to both main squares.
Stayed 3 nights in Apr 2024

10/10 Excellent

Reginald, Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team. Atmosphere, hade a classy feel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elsie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Mansion Alcazar is a very beautiful hotel to stay at. It was clean, modern and a most beautiful garden. The staff was exceptional especially Veronica and Dominica. They were so accommodating and so to all of our requests while at the hotel. The breakfast is excellent as well. We enjoyed my stay at Mansion Alcazar, and will stay there again when I visit Cuenca. Thank you to the entire staff. Everyone was professional, courteous, pleasant, warm and treated us in such a respectful and friendly manner.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place and the staff was very friendly
Stayed 1 night in Mar 2024

8/10 Good

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was excellent! From anytime of request and question they were personally involved every step. I un expect stayed another night and my suite wasn’t viable and they were able to show me multiple rooms and made me feel comfortable until I found a good one.
Stayed 1 night in Feb 2024

10/10 Excellent

Ingrid, Decatur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible quiet and upscale place in the heart of Cuenca
Stayed 2 nights in Dec 2023

10/10 Excellent

Anand

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- beautiful gardens — excellent help from the staff
Stayed 3 nights in Jan 2024

8/10 Good

Mayron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito para disfrutar en familia unas habitaciones espectaculares bella vista queda en pleno corazón de la ciudad excelente 👌 servicio
Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was elegant and inviting. I loved the antiques and the garden. This place is very close to everything. The hospitality of the entire staff is top notch.
Stayed 2 nights in Jan 2024