2/10 (非常に不満)
Raul
カップルで旅行
2025 年 12 月 8 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was dirty, the bed sheets smelled awful like sweat and not enough bed sheets and blankets for Cuenca's cold nights; the bathroom had black mold in the shower tiles and in the glass wall, the bedroom windows had no security, anyone could open the same from the outside, when we reported that to the front desk lady she said "it's impossible that someone could do that since the room was at the 3rd floor" but the room windows were accessible from the rooftop if someone tried to reach it.
The hotel didn't provide water bottles in the room, as advertised in the Expedia room pictures. When asked, the same front desk lady, she said they only provided common water in a jar, who knows where that water came from! We left the hotel one night earlier for those conditions, waste of money and time, don't recommend this hotel to anyone, much better offers closer to the Cathedral and cheaper. In conclusion, we had a very bad experience in this awful hotel.
Raul
2025 年 11 月に 3 泊滞在
