モンバサ郡 ホテル

「予約時(Beach sideを予約）と全く違う部屋（中庭の前）に通された。既に支払い済み（キャンセル不可）であったため、レセプションで文句を言ったところ、謝りもせず、フルブッキングだ、予約はExpediaから入っており、料金はスタンダードになっている、と訳の分からない説明を受けた。全く誠意のかけらも無い。」

「Welcoming staff and clean room. Easy access to beach. Good place to stay for vacation 」

「長旅の疲れを癒やす素敵な１日でした。翌朝早い出発でしたがタクシーの手配、朝食の用意などすべてスムーズでした。」

「It is definitely kids friendly environment 」

「Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon...

「There were cold days when the showers were not easily heated. The air conditioner in the room could not be turned off and it was so cold. The location was very good and the rooms were clean and comfortable. The staff is friendly and the beds are great」