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"Great place, would stay there again "

"Based on reviews we read prior to staying here, we were excited about staying here! We originally were taken to room with a broken air conditioner, broken fan, had not been dusted recently, & was stifling hot due to it being on the 2nd floor after a hot day. We returned to the front desk and they gave us another room on the opposite side where the heat was just as oppressive but they said had a new air conditioner. We ran the AC and opened the one narrow window but there was no cross-ventilation. We were unable to get it cooled down so we asked for a fan which was provided & we "made due" in spite of one fan leg being broken. Finally after midnight the room was cool enough to sleep somewhat comfortably. Beds were very soft without much support but if we slept in the middle of them, we didn't feel like we'd roll off the edge. This room was clean at least. We suspect if we'd stayed in a cabin we would have experienced more of the positive aspects we read in the 9/10 recommendations in the reviews. BUT I would never suggest anyone stay upstairs in the lodge itself - very uncomfortable and unpleasant. The sauna was available but the hot tub had a sign saying it was shut down for cleaning...not that we wanted any heat from either of them! Our primary complaint was that we didn't feel our needs were taken seriously or that our comfort mattered to management & that they simply collected the fees for our night's stay. We will not be returning."

"Room was clean but it smelled like somebody spilt cologne in it. Very strong! "

"The photos on the website look very nice, but the actual hotel was smelly and not excellent. I think actual hotel was one/two rank down from photos. My wife and child didn't want to stay when we arrive at hotel."

"It was nice and comfortable. The staff was nice as well"

"Horrible place please do not stay and waste your money unless you want to be eaten by bed bugs and sleep on dirty sheets and shower with no towels and have no toilet paper to wipe with "

"Air conditioning was great. Parking felt okay mostly cause there wasn’t many there , maybe a bit more lightning work be okay. But yet this place is still in the middle of upgrades that I think when done will be wonderful . The very friendly lady that helped us check in , was so helpful. Knew everything we needed . And was fast and efficient. Expecially since we did have to switch hotels quickly . Just cause the other just wasn’t quite what we thought and or kid friendly for us . It was quiet and worked for what we needed . And I was so appreciative of the the lady . I wish I could remember her name . Personally I probably would never have a reason to go back or maybe want to head that way . Cause it was just a long trip , but I because of her and the dominos pizza gal Lauren/ Laura . And there staff . Made it where my family of four and myself could get in the room , and eat and to bed with in an hour . After a 15 hr day on the road and 2 states later . And a fast check in check out disaster from the previous hotel . ( which I’m really hoping to get refunded , Expedia, since we didn’t stay.) so if I was planning to go or just passing through Craig, co . I would choose this hotel again "

"Cleans and friendly. Great stay! Best hotel in town!"

"Clean and comfy. Appreciate the good communication with the host too!"