ランコ県 ホテル

「Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras. 」

「Al llegar tuvimos algunos inconvenientes que no encontraban la reservación. Luego al recorrer el Hotel apreciamos nosotros los espacios y bonitos detalles del Hotel rustico pero con mescla con la naturaleza muy bonito」

「Unique location and property 」

「Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable 」

「It is beautiful and surreal! 」

「One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out...

「- The room was close to the common room. The music was too laud and also Noise emissions from other guests in there. In addition, the loud traffic noise from outside.」

「el lugar es espectacular!!! una maravilla. La atención del mozo y el chef excelentes」

「Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. 」

「La cabaña es cómoda y muy limpia. El único tema qué hay 3 perritos y cuando ingrese uno me rayo el auto porque se encaramó en el vehículo. El dueño de la cabaña quedó en hacerse cargo así que todo bien. Pero la verdad no fue un buen momento」

「Exelente lugar. Muy buena la atención 100%recomendable 」

「Excellent. I would like to recommend to friend.」

「We booked this place but got absolutely zero communication from the host. Tried to find it with address and map given—not there! Called the number given—nobody at that number knew anything about a VRBO rental! Trying to get our money back. Don’t book here; it’s a scam!」

「The service level at this hotel is terrible. Don’t be deceived with the beautiful surrounding forests and the well marketed architecture. There is almost no service. The staff is like floating clueless ghosts and everywhere in the hotel is freezing. The food is also terrible. Nawelpi is certainly not a 5 star hotel. I’d like to meet the person who gave 5 stars to this hotel. At best it’s 3 stars. The indifferent attitude of the staff is unforgivable. In the room, almost nothing works. 」

「Very disappointed. Prices were extortionate and we were prepared to pay but it just wasn’t worth it.」

「Beautiful view of volcano very nice place and the family that run it are super, only negative is the road to last 1/2 mile is very rough , tough for small car」