ロス・リオス地方 ホテル

「O lugar é mesmo mágico e a natureza contribuí muito para a experiência. O quarto é aconchegante e limpo, com boa calefação - no quarto, o ponto de melhoria, no entanto, é que as cortinas não cobrem toda a janela; ou seja, tão logo amanhece, o quarto fica super claro e atrapalha bastante o sono. Ademais, só tem duas opções de jantar para todo o complexo que reúne três hotéis, dessa forma sem reservar é impossível jantar. No único dia que não reservamos, tivemos uma péssima experiência de...

「Beautiful hotel. Very classic. Breakfast was delicious. Rooms are impeccable and spacious.」

「One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out...

「Excelente atencion」

「Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. 」

「ホテルは清潔で市場やセントロに近く、観光に便利でした。 飛行機のチケットとセットで予約しましたが、チェックアウト時に再度支払いを求められたので、戸惑いました」

「Truly stunning resort. Spotlessly clean, amazing food, friendly attentive staff. Wonderful scenery. 」

「Tanto la Habitación como las instalaciones, muy limpias y Súper ordenadas. El Edificio Smart cuenta con una excelente ubicación, cerca de los puntos de interés más importantes en Isla Teja y Valdivia, puedes viajar y conocer atractivos turísticos en los alrededores viajando cómodamente en Autobús o puedes rentar un auto. Nuestra Anfitriona Fernanda, es muy profesional y te brinda un excelente servicio y asesoría sobre los alrededores. 」

「Has great view of the city on its 12th floor, breakfast was awesome, personnel was courteous」

「schönes Zimmer mit Sicht auf den See, gutes Essen im Restaurant. Einzig das Internet hat nicht funktioniert.」

「The house was great. Aldo was a helpful host, but we did not see any elves or fairies! Maybe next time!」

「Eine sehr schöne und günstige Unterkunft mit phantastischem Ausblick zum Vulkan Villarica.」