One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out and check-in again (go twice to the reception). They wouldn't even respect the price informed by hotels.com even when I showed the receipt. They charged an extra 20% to the rate informed by hotels.com. The hotel is surrounded in a beautiful forest but I ended up wasting 5-6 hours just dealing with the reception people...
Laura
2023 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Samantha
2022 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cozy stay
Our friends were getting married at a hotel nearby and we decided to stay here as a budget-friendly option and were more than pleasantly surprised by the cabin. It was not only cozy, but extremely clean, had all the kitchen tools we needed, was stocked with wood and easy to get around the Huilo Huilo reserve from.
I would 100% return!