- Liked: Cleanliness, staff & service
We were there for 2 nights in their club room. Delhi was experiencing historically cold temperatures at night. My central heating didn’t work at all. They brought in an electric portable heater to my room for us to use. Totally unacceptable! Also, why would this hotel turn off hot water in the night? The Shervani hotel needed to provide hot water 24/7 given the price of the room that we were paying. We could not bathe late night after 1am or early morning at 5:30am. Truly disappointing!