「Our stay was very comfortable and enjoyable. Everyone at the hotel was very pleasant. I needed some medical help during my stay at Thimphu and the hotel staff was very helpful and gave my husband and I all the help we needed to ensure I was okay. Thank You so much for your hospitality」
「I am from the US. This is my first time here. Excellent customer service. Especially the welcoming culture is very friendly. Made me feel very welcome. Every welcoming staff I encountered was well trained. Well trained staff.」
「The hotel staff was very kind to us in the midst of the coronavirus crisis. We were the only guests in the hotel and they stayed open for us. Very appreciative of their care!」
「It's was amazing stay and very helpful front desk. However, needs improvement in following things:
1. Breakfast spread
2. Lot of dogs around which disturbs your sleep at times.」
「Awesome place to stay! Staff is friendly and in a great location - walkable to the craft bazaar, Clock Tower Plaza, Textile Museum, bars and restaurants. Some things are showing signs of wear and tear, but not a deal breaker. No A/C, but there’s a ceiling fan that does the trick.」
「The hotel is centrally located. Rooms are clean and the staff is very helpful. The serve good quality coffee and has a trained barista.
The only downside is some of the rooms heating isn’t working at all. 」
