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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Featured Image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
06488, CT, Southbury, 522 Heritage Rd

Explore the area

  • Popular LocationHollow Park9 min drive
  • Popular LocationGlebe House Museum and The Gertrude Jekyll Garden9 min drive
  • Popular LocationSouthford Falls State Park9 min drive
  • AirportNew Haven, CT (HVN-Tweed - New Haven Regional)45 min drive

Choose dates to view prices

About this area

Southbury

Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs and near theme parks. Rocky Glen State Park and George C. Waldo State Park reflect the area's natural beauty and area attractions include Glebe House Museum and The Gertrude Jekyll Garden and Quassy Amusement Park. Flanders Nature Center and Bellamy-Ferriday House and Garden are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.

What's nearby

  • Hollow Park - 9 min drive
  • Glebe House Museum and The Gertrude Jekyll Garden - 9 min drive
  • Southford Falls State Park - 9 min drive
  • Kettletown State Park - 10 min drive
  • Quassy Amusement Park - 12 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • Timbers – Restaurant offering American cuisine. Serves breakfast and brunch.
  • The Tavern – Restaurant with a bar offering American cuisine. Serves lunch and dinner, happy hour available.

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Suburban hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include an indoor pool, a health club, and a bar/lounge. All 163 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include MP3 docks, room service, and coffee makers.
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Southbury hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at the Heritage has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: USD 15.95 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Indoor pool
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Vineyard

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - March 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 8:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 344 out of 824 reviews
5 - Excellent 42%
Rating 4 - Good. 290 out of 824 reviews
4 - Good 35%
Rating 3 - Okay. 124 out of 824 reviews
3 - Okay 15%
Rating 2 - Poor. 52 out of 824 reviews
2 - Poor 6%
Rating 1 - Terrible. 14 out of 824 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The outdoor property was very nice with the grounds. The inside was very worn looking. The lobby had furniture that was very worn and dirty. The paint was peeling on the outside. The rooms had upgraded bathrooms but carpeting needed a good cleaning, wallpaper peeling off the walls-needs a facelift!
Stayed 5 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property smelled very musty and moldy. Even in the room. When leaving out in the morning the lobby area had not been cleaned up from the night before with dirty wine glasses and empty beer cans and empty food containers all over. We had made 2 spa appointments months in advance and when we got there they did not have them! so we did not get any treatments. They said this was happening a lot! I guess they didn't want my money! Do not stay here!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to relatives we were visiting in area.
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tavern restaurant was more of a bar setting, yet the hotel was great. Great swimming options and close golf.
Stayed 2 nights in Jun 2021