2/10 (非常に不満)
Heidi
2025 年 11 月 2 日
気になった点 : 清潔度、設備とサービス
This property looks nice from the outside, and the lobby was clean, but up on the 13th floor, the carpet in the hallway was dirty. When I got in my room it smelled musty and the floor looked dirty. I opened the curtains and discovered a LOT of mold. I messaged with the woman in charge of rooms in the morning, and she said they would change the curtains and clean the area. I returned to the room late that night and nothing had been done. I asked for a different room but was told there were none available. I told her that I was allergic to mold and asked for the refund policy and she never got back to me. I had to checkout of the room because it was making me sick,and find a different place to stay. I do not recommend this property.
Heidi
2025 年 10 月に 13 泊滞在