2/10 (非常に不満)
宿泊されたお客様
2019 年 10 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is very bad we made booking online with Expedia and paid and confirmed but when arriving the hotel closed, no guest and dud not want to open the rooms for us and said the hotel has no contract with Expedia. We have to call to owner and talked a long time before he agrees to open the hotel and rooms for us. And only our 3 rooms were opened that day, and absolutely no services at all, no restaurant, no coffee shop, concierge, nothing. The hotel was dark, the rooms are very old, plenty if mosquitos because there is no mosquito net at the toilet's windows and windows are ruined no glass... There is wifi but no internet, nothing. We wrote to expedia and no reply. IT WAS OUR WORST EXPERIENCE WITH EXPEDIA AND THIS HOTEL.
宿泊されたお客様
2019 年 9 月に 1 泊滞在