4/10 (不満)
Justine M.
2021 年 1 月 27 日
Great for families, but no WiFi and poorly managed by agent
Property is in a great location and great for families. No WiFi, I assumed it did as every property we have booked has always had WiFi. I work for myself so made it hard for me to log in to work. Property was dirty on arrival and had to clean ourselves. Spoke to agent at O’Brien Real Estate Judith Write on arrival and took photos of dirty stove, floors, bathrooms and unstacked dishwasher, emailed through. We were promised a refund of cleaning fee by staff member. They never followed up and it wasn’t until I called then 5 days later to get an update on refund for them to say they have been very busy, couldn’t remember our conversation and that no refund was promised, so we were basically accused of lying. Was treated very poorly by O’Brien Real Estate Judith Write staff. Wound NOT recommend going through O’Brien Real Estate, very poor service
Justine M.
2021 年 1 月に 9 泊滞在