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"It is a lovely hotel, very peaceful and quiet area. It could use a bit of redecoration in certain sites but it is clean enough and still very comfortable with all the amenities. Breakfast is superb (I would say above average for the chain hotels) and this is one of the very few hotels where you can actually open the windows! (and there is a garden outside so it is actually pleasant to do). Swimming pool is again maybe a bit old but perfectly good and comfortable to use. It is a great place for a relaxing stay to detach from the daily stress; not so much if you really need a good wifi as this can be really sluggish, although maybe there is a way around it (I think they have some premium wifi service there but there will be likely an extra fee). "

"Service from checking in to taking lunch in the garden was all impeccable and all of the staff were very helpful and friendly. Will definitely be back "

"Lovely grounds and area. The room was of good size and the bed was comfortable. Unfortunately, it had been a hot day and we didn't check in until late. We found the room boiling hot as no windows were opened. There was a fan in the room which made a incredibly loud racket and the doors to the balcony wouldn't open. We slept not well as a result of how hot it was. I'm sure our experience was a one-off but my feedback was brushed aside at check out. "

"Perfect."

"Excellent hotel. Good food. Can't wait to visit again"

"The outdoor bar Gin and Juice was a tropical paradise with fun cocktails and a lovely garden setting. The Japanese restaurant was also excellent. Staff were very friendly and our room was large and beautifully appointed. We'll plan a trip to Cheltenham just to stay in the hotel again!"

"Fantastic place to stay. The breakfast and evening meal were delicious with a lot of choice. The staff were excellent."

"Everything was nice, no complaints. "

"Amazing few nights away, rained the whole time so we couldn’t really go out or use the balcony but despite that the hotel is amazing and we were able to use the spa facilities multiple times, enjoyed treatments and the lobby bar was great! Would 100% return. "