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Sheraton Grand Macao Hotel, Cotai Central

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
11,227 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sands Cotai Central
    2 min walk
  • Popular Location
    The Grand Canal Shoppes
    3 min walk
  • Popular Location
    Venetian Macao Casino
    3 min walk
  • Airport
    Macau (MFM-Macau Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, 2 Bedrooms, Tower

    4.4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Twin Bunk Bed
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Cotai

Sheraton Grand Macao Hotel, Cotai Central is located near the boardwalk and in an area with good airport proximity and shopping. Macau Tower and A-Ma Temple are notable landmarks, and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game while in town? See what's happening at Macau Olympic Complex (Macau Stadium) or Macau East Asian Games Dome. Our guests appreciate the hotel's central location.

Visit our Cotai travel guide

What's nearby

  • Popular Location
    Sands Cotai Central - 2 min walk
  • Popular Location
    The Grand Canal Shoppes - 3 min walk
  • Popular Location
    Venetian Macao Casino - 3 min walk
  • Popular Location
    House of Dancing Water - 12 min walk
  • Popular Location
    Dancing Water Theatre - 12 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive

Restaurants

  • Feast – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Bene, Italian Kitchen – Garden-view restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Palms Café and Bar – Garden-view bistro with a bar. Serves breakfast and light fare daily.

About this property

Sheraton Grand Macao Hotel, Cotai Central

Luxury hotel connected to the convention center in Cotai with 3 restaurants
This hotel features 3 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 4001 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.
Sheraton Grand Macao Hotel, Cotai Central offers 4001 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Sheraton Grand Macao Hotel, Cotai Central features a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.
Event facilities measuring 267827 square feet (24882 square meters) include a conference center. This luxury hotel also offers a children's pool, tour/ticket assistance, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).
Sheraton Grand Macao Hotel, Cotai Central has designated areas for smoking.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Shine has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

JCB InternationalMastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
  • Self parking fee: MOP 300.00 per day
  • Valet parking fee: MOP 500.00 per day
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Sheraton Macao
  • Macao Sheraton
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Grand Macao Hotel, Cotai Central Hotel
  • Sheraton Grand Macao Hotel, Cotai Central Cotai
  • Sheraton Grand Macao Hotel, Cotai Central Hotel Cotai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: MOP 300.00 per day
  • Valet parking: MOP 500.00 per day
  • Free roundtrip airport shuttle from 10 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 100 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Malay
  • Portuguese

Business services

  • 13 meeting rooms
  • Computer station
  • Conference center (267827 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Nearby things to do

Activities

  • Golfing

Where to eat

  • Feast – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Bene, Italian Kitchen – Garden-view restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Palms Café and Bar – Garden-view bistro with a bar. Serves breakfast and light fare daily.

Frequently asked questions

4.2
5 - Excellent
4,363
4 - Good
5,185
3 - Okay
1,191
2 - Mediocre
322
1 - Poor
166
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check in staff did a great job in ensuring everything was done nicely

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location in the heart of Cotai. You can take the cotai connections to visit some of the major hotels in the area for folks who do not want to walk but do be warned that it will go around circling the road. If you are not in a hurry or if there are young kids or old folks, this is a good option. If not, I suggest to walk instead. Hotel to hotel is only about 5-10 mins walk. Either uncutbtheought the hotel or walk around then pavement. It's very easy once u have a map in your mind. Food wise is a bit expensive in Macau, to my surprise. In Sheraton, you can find mineral water in small little bottles which is great. Other casino may not have such bottles as they provide glasses of water instead, which is not good. Overall, Sheraton is in the middle.of Cotai in a great location, reasonably priced and enjoyable.

Stayed 4 nights in Nov 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

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