2/10 (非常に不満)
Nana
2025 年 10 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The worst hotel experience ever! I paid for a room for 3 guests, but it only accommodated 2 people. Even at check-in, the room was prepared for 2 guests only. When I asked the receptionist, they said I needed to pay extra for the third bed — apparently, the existing setup was only for 2 pax.
I reached out to Expedia, but they couldn’t do anything about it. In the end, one of us had to sleep on the sofa.
Housekeeping was also disappointing — by 4 PM, our room still wasn’t cleaned. Strangely, the next day after we tipped the cleaner, everything was suddenly done efficiently.
Nana
2025 年 10 月に 5 泊滞在