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"We love the location of this hotel, which is very convenient. However, the check in process was frustrating. The hotel staff refused to check in anyone before the official 3PM check-in time, even at 2:30PM. We understand not all the rooms are available before 3PM. This is the first hotel we've ever stayed showed such inflexibility."

"Very good hotel in Santiago. Good bed and shower, attentive staff and good breakfast."

"The staff at the front desk were amazing and very helpful, the upstairs, pool bar, and pool deck were beautiful and relaxing, and the room was beautiful with every amenity covered. Definitely would go back!"

"It’s a great stop over hotel."

"Great location, excellent staff, just an all around fantastic place to stay. I really enjoyed it!"

"Great old world charm, friendly helpful staff and awesome location."

"Great view!"

"Very good"

"It was a one night stay. The front desk excellent! The bell boy Claudio he couldn’t have been better"