Lake views and starry skies create perfect outdoor entertainment moments at Hotel Awazul Bacalar, where nature meets comfort in every aspect of the stay
Hotel Awazul Bacalar sits beside a peaceful lake where guests relax in the garden or on the terrace. Evening entertainment happens under star-filled skies. The property offers WiFi in all rooms, an on-site restaurant, and 24/7 staff to assist with any needs.
Located in Bacalar, Hotel Awazul Bacalar is in the suburbs and on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
77930, QROO, Bacalar, CARRETERA FEDERAL KM 3 BACALAR -CANCUN
What's nearby
Lake Bacalar
6 min walk - 0.6 km
Laguna Bacalar Ecological Park
3 min drive - 2.5 km
Cenote Azul
6 min drive - 7.9 km
Cenote Cocalitos
6 min drive - 7.5 km
Polytechnic University of Bacalar
3 min drive - 1.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
38 min drive
Restaurants
asadero el establo
1 min drive
Las Miches De La 1
3 min drive
Marisqueria El Taco Loco
12 min walk
Pueblo Pirata
16 min walk
Xoloitzcuintle Bacalar
3 min drive
About this property
Hotel Awazul Bacalar
Hotel near Lake Bacalar
You can look forward to a terrace, a garden, and an outdoor entertainment area at Hotel Awazul Bacalar. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking
Outdoor furniture, luggage storage, and tour/ticket assistance
A banquet hall and a 24-hour front desk
Room features
All guestrooms at Hotel Awazul Bacalar have comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
On a lake
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 floors
Banquet hall
Designated smoking areas
Mosquito nets
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
HOTEL AWAZUL
AWAZUL BACALAR
AWAZUL
Hotel Awazul Bacalar Hotel
Hotel Awazul Bacalar Bacalar
Hotel Awazul Bacalar Hotel Bacalar
Frequently asked questions
Is Hotel Awazul Bacalar pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Awazul Bacalar?
As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Awazul Bacalar on Mar 17, 2026 start from ¥10,894, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Awazul Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Awazul Bacalar?
Check-out is at noon.
Where is Hotel Awazul Bacalar located?
Situated on the waterfront, this hotel is within 2 mi (3 km) of Lake Bacalar, Polytechnic University of Bacalar, and Laguna Bacalar Ecological Park. Ecopark Bacalar and Zócalo are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Awazul Bacalar Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is about 15 min away from the centro and it does not have a restaurant. Overall the stay is good but wouldn’t recommend if trying to be where all the food is at and everything.
We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install.
cuándo llegamos, no había luz, supuestamente era en toda la zona como es posible que no tengan una planta propia para la Luz ahí con un calor tremendo y sin aire acondicionado, no tienen restaurante para comer, dice que tienen desayuno incluido y no tienen restaurante para comer la verdad, me pareció mal, lo que era yo cancelarlo, irme a ver otro lugar no es recomendable
YOLANDA
Stayed 2 nights in Mar 2025
8/10 Good
Jorge
Feb 22, 2025
Liked: Cleanliness, staff & service
Las habitaciones son amplias, es muy pequeña el area para colgar ropa, hay espacio como para instalar un mueble adicional para guardar ropa.Tiene area de comedor que no funciona, seria importante que tuvieran servicio de comida.Las vistas de la Laguna desde el Hotel muy bonitas.
Jorge
Stayed 3 nights in Feb 2025
6/10 Okay
SANDRA MICHELLE HERNANDEZ
Jul 24, 2024
Liked: Cleanliness
Le hace falta mas detalles
Arreglos camastros acondicionar el area del muelle
ES UN FRAUDE DE HOTELES.COM Y DEL HOTEL AWAZUL, YA QUE LAS FOTOS NO CORRESPONDEN A LA PROPIEDAD, HAY PLAGAS, FIESTAS PARTICULARES, MAL ESTADO DE SILLONES, CAMAS. NULA HIGIENE. ESTABAN FUMIGANDO Y TENÍA EL INSECTICIDA EXPUESTO.
Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1
El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad.
Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna.
Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale...
Claudia Isabel
8/10 Good
Gabriela Noemi Zamora
Apr 6, 2023
Liked: Cleanliness, staff & service
Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir
lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo.
Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación.
The room and facilities were great, the only downfall was that we did not get one of the rooms with the view of the lagoon, considering the distance from the town, it would have been nice that there was a dining facility; otherwise the room was clean, lots of space and comfortable...
Rodolfo
Stayed 1 night in Apr 2022
2/10 Terrible
Karla
Apr 25, 2022
Disliked: Staff & service, amenities
Muy mal.. las sabanas y toallas sucias, moho en paredes. Pero el problema mayor fue el check in.. y aun sigo en espera de la factura. Pague por expedia al hotel un depósito del 50 y luego el restante se cobraba rl dia del checkin . El hotel dice que no lo hizo. Tuve que pagar en efectivo porque su terminal casualmente no servia, pedi factura para apartar mi pago, me prometió la recepcionista llegaba sl día siguiente. Cosa que haya hoy no sucede. Me expidieron después de una discusión con Hilario (turno mañana) de 20 min un papelito a mano de que pague en efectivo... La verdad deja mucho que desear y hay muchas mejores opciones....