Located in Mahahual, Hotel Arenas is on the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach.
You can look forward to a garden, a bar, and a restaurant at Hotel Arenas. This hotel is a great place to bask in the sun with a white sand beach and sun loungers. Guests can connect to free in-room WiFi.
Additional perks include:
Continental breakfast (surcharge), express check-in, and a front-desk safe
Beach umbrellas, beach towels, and tour/ticket assistance
A 24-hour front desk, luggage storage, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and furnished balconies, as well as perks like free WiFi and air conditioning.
Other amenities include:
Bathrooms with showers and free toiletries
Coffee/tea makers, ceiling fans, and daily housekeeping
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily continental breakfast available for a fee: USD 6 per person
A bar/lounge
A restaurant
Restaurants on site
Tide
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Outdoor space
Furnished balcony
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Individual decor
Individual furnishings
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from August 21 2023 to May 31 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 6.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Arenas Mahahual
Hotel Arenas
Arenas Mahahual
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual
Frequently asked questions
Is Hotel Arenas pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Arenas?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Hotel Arenas?
Check-out is at 11 AM.
Where is Hotel Arenas located?
Nestled on the beach, this Mahahual hotel is 0.4 mi (0.6 km) from Mahahual Beach and 2.2 mi (3.5 km) from Costa Maya Port. Maya Chan Beach and Mahahual Lighthouse are also within 3 mi (5 km).
Hotel Arenas Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony.
Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.