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Hotel Apartamentos Stone

2.5 star property
Travelers enjoy daily manager's receptions and pool relaxation at this welcoming property where attentive service extends from arrival through departure

Choose dates to view prices

Hotel Apartamentos Stone provides a peaceful getaway featuring a daily manager's reception, convenient bar, and refreshing outdoor pool. Guests appreciate the garden setting, reliable WiFi connection, and consistently report positive experiences during their stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View | 2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchenette
Smart TV
Blackout drapes/curtains
2 bedrooms
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

2 bedrooms, minibar, individually furnished, blackout drapes

Family Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchenette
Smart TV
Blackout drapes/curtains
2 bedrooms
Rainfall showerhead
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Bacalar is home to Hotel Apartamentos Stone. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
77930, QROO, Bacalar, Avenida 15 Numero 24 Gonzalo Guerrero

What's nearby

  • San Felipe fort in Bacalar
    Fort of San Felipe
    13 min walk - 1.1 km
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    14 min walk - 1.2 km
  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    17 min walk - 1.5 km
  • Zócalo
    11 min walk - 1.0 km
  • Municipal Spa of Bacalar
    16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Restaurants

  • I Scream Bar
    9 min walk
  • Restaurant El Barril de Bacalar
    9 min walk
  • fruta
    9 min walk
  • Christians Tacos
    10 min walk
  • El Trompo de K'los
    10 min walk

About this property

Hotel Apartamentos Stone

Hotel near Laguna Bacalar Ecological Park
You can look forward to a free daily manager's reception, a terrace, and a garden at Hotel Apartamentos Stone. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Luggage storage, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like free WiFi and minibars.
Other amenities include:
  • Rainfall showers and free toiletries
  • 43-inch Smart TVs with satellite channels
  • Kitchenettes, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aqua Blue

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

HOTEL APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE
Hotel Apartamentos Stone Hotel
Hotel Apartamentos Stone Bacalar
Hotel Apartamentos Stone Hotel Bacalar

Frequently asked questions

Does Hotel Apartamentos Stone have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Apartamentos Stone pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Apartamentos Stone?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Apartamentos Stone?

Check-out is at 1:00 PM.

Where is Hotel Apartamentos Stone located?

Situated in Bacalar, this hotel is within a 15-minute walk of Zócalo, Laguna Bacalar Ecological Park, and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 15 minutes.

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Reviews

Hotel Apartamentos Stone Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 89 reviews
Rating 8 - Good. 26 out of 89 reviews
Rating 6 - Okay. 6 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 4 out of 89 reviews

Reviews

10/10 Excellent

P. de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big clean rooms and very good beds and a good shower.
Stayed 2 nights in Feb 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big beautiful room with comfy bed. Staff very helpful , will stay again
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk people are truly kind, nice facilities and not that far from downtown.
Stayed 2 nights in Mar 2024

8/10 Good

Inja

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and convenience to buy grocery.
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar!

great place to stay, clean and close to amenities over the highway, 10 minutes to the 7 shades of blue Lagoon
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huuuge, clean and comfortable. Pool area is great. Communal kitchen is ok. Coffee every morning (if you like it). Could use a few more pots and pans for long term stays. Staff are awesome. So kind, friendly and very hard working.
Stayed 7 nights in Feb 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet family owned hotel
Stayed 2 nights in Mar 2025

8/10 Good

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Despite having a kitchenette, only 1 glass in the entire place, no other cooking utensils or dishes. Hot water was luke warm not hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Es como un castillo, muy buena experiencia y la gerente y todo el equipo son muy amables. Ojala que tenga una casa que parece como este lugar algun dia.
Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean bedroom with comfortable bed and pillows. Oversized shower with lots of hot water. Strong wifi. Good location, a 15 minute walk to the main square, and to the ADO bus station. A five minute walk to the Cancun-Chetumal highway running through Bacaral, with lots of restaurants, grocery stores and other stores. The only complaint was neighborhood noise. Lots of barking dogs and crowing roosters in the early morning.
Bedroom
Bathroom
Pool
Stayed 4 nights in Feb 2026

8/10 Good

Jeffrey

Decent room, no issues,
Stayed 4 nights in Feb 2026

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicer than we expected! Large room and shower.
Stayed 3 nights in Feb 2026

2/10 Terrible

Genesis

Disliked: Staff & service
Pésimo servicio
Stayed 3 nights in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mayo 2025

Agradable estancia y muy tranquila la zona
Stayed 1 night in May 2025

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone may 2025

Comodo y muy limpio
Stayed 2 nights in May 2025

10/10 Excellent

Blanca aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente el hotel y servicio y esta centrico lo que no me gusto es que llegue antes de la hora de entrada y tuve que esperar.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
El lugar está bien ubicado, me he hospedado en dos ocasiones y tuve una buena experiencia, pero esta vez tuve varios problemas; el internet no funcionaba bien, teníamos agua pero el del depósito del baño no 😣 . Y lo reportamos dos veces y no quedó. Me cambiaron un banco que estaba muy dañado, no lo podíamos usar .
Stayed 2 nights in Mar 2025

8/10 Good

Sergio Raul Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
El alojamiento es muy bueno y algunas personas de la recepción son excelentes, solo que todas las noches apagan el boiler y amanecemos siempre sin agua caliente, no entiendo el porque la apagan y tenemos todos los días solicitar que prendan el agua caliente , ese es el defecto del hotel
Stayed 2 nights in Dec 2024

8/10 Good

Daniel E

Liked: Cleanliness, staff & service
Hotel muy limpio, personal muy amable y servicial. Es un hotel basico, recibes lo que pagas. La pequeña alberca en muy buen estado
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica , tranquila , limpia y con una tienda de conveniencia cruzando la calle .
Stayed 1 night in Sep 2024

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LUGAR LIMPIO Y SEGURO
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y tranquilo
Stayed 1 night in May 2024