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"Clean room and very helpful staff."

"Everything about this place was 10 out of 10. The main reason for my stay was to run away from stress and try to find some inner peace and calm to start again. 1 day pampering and chilling in this esquisite place did just that. Every corner of this place had some kind of tranquility, be it the pool, bar, bedroom, cinema room. Highly recommended."

"As a designated "airport" hotel, it does not offer any benefits as a traveller. First of all, there is no dedicated bus from the airport - you have to wait up to an hour for a private bus which then takes another 15 - 20mins to get to the hotel. To make matters worse, despite the Hotels.Com app having a facility to contact the Hotel.for queries, I am still waiting over 24 hours for a reply. Next, there are no facilities for travellers to freshen up before their flights - so good luck if you've checked out in the morning and then have an evening flight and wanted a quick wash! Then if try and take public transport to Terminal 4, it takes another 45mins to 1 hour - you.may as well stay at a hotel in Central.London! Terrible hotel with such dated rooms and facilities. "

"Very clean, wonderful staff. We stayed on the 1st floor, facing Heathrow Airport, yet did not hear any noise from the jets or traffic. I would definitely recommend prepaying for the breakfast buffet when selecting your room. The buffet was huge, with a large selection of hot and cold food as well as espresso machines."

"Nice clean and newly refurbished rooms. Friendly staff. Breakfast is ok, not great. "

"Overall breakfast was good staff attention was excellent "

"Truly efficient and comfortable."

"great"

"Loved the convenience of the Pod from the airport - so easy and efficient!!"