Cherain Vacations from ￥153,781

Staff was top quality.

A lovely hotel but despite booking 5 months early the twin room we requested was unavailable. Also, the hotel was fully booked so we were sent to another of their properties across the road. It was serviced by very steep stairs - no lift and we were two flights up. We would not have been able to get our luggage up the steep narrow stairs if the reception guy hadn’t helped. Checking out was really difficult navigating our luggage down the stairs. We had breakfast included but only went the first day because we felt we could do better somewhere else and we saw the waiter using his hands to refill the hash browns and then eat directly from breakfast buffet (berries). I don't think we saw the best of the hotel.

Breakfast menú Can be better, dinner is a lot of sea food. Can vary in different and International foods also. Yooma Can do better in food quality. Room clean service is no Good . They really does not clean that Good . We Stayed for 11 days and I dont think they changed our sheets and pillow covers. Floor and under bed are not Good cleaned.

It was a nice stay and a clean room. Just have to get over the interior decor being all black.

Clean but a little tired