シャトウのアパート

「Nos quedamos sin luz y sin agua caliente, fue muy complicado conseguir ayuda del host. El área y el depa muy bonitos, en primer piso, si tan solo hubieramos podido aprovechar el departamento con Luz, agua caliente, etc hubiera estado superb.」

「Location was great but it had no windows to open or air conditioning. Was up to 90 degrees outside when we stayed and the apartment was very humid and hot. Had one small fan that was very weak.」

「They need to tell people to use the key fob to open the main door. The code was wrong. Wasted a lot of time. Also, WiFi connection were not the ones available. They had to bring a new modem. Two days without wifi. Excellent location. The owners need to a more experienced management team」

「Nice, clean apartment in an excellent location. After hours check in charges are steep. Internet did not work for 5 of our 7 day stay. Host was non-responsive through WhatsApp, which they had told us to use to communicate problems. Communication of the issue through Expedia was slow and did not resolve the issue. We had expected/needed internet access for work during the trip and were disappointed to have to search for that access off premises.」

「Loved the apartment! Great location - metro was available around the corner but almost everything was within walking distance! The apartment itself was very roomy and loved that there was an extra powder room available. Would have appreciated an extra set of keys - it was difficult to coordinate when my daughter and I had different plans. It would have been impossible if there had been more of us.」

「Host was very responsive with all communication. Would highly recommend.」

「Pros: Location - close to everything. Cons: Location - lots of people, lots of noise even past midnight. Furniture such as bed and sofa show age and could be replaced, but overall a great apartment. We had children, so it was nice to have a spacious space, kitchen to prep food, and a smart TV with streaming services. The door lock that everybody seems to complain about is just a tight latch. Pull the door hard while you turn and it pops open. Communication is great. They are on top of everything...

「Check-in and check-out can be a bit of a hassle. The security deposit feels a bit high, and it can take ages to get it back, especially if you don’t follow up. The amenities could be better, and the heater isn’t very effective at warming up the place. There aren’t any slippers provided. The bed is a bit of a disaster, and you’re likely to end up with back pain. For the price, you might find a better hotel in a better location. The location was good.」

「The hotel was welcome, clean and had a great location!」