Châtelneuf Vacations from ￥313,230

The hotel is good. Just that the electricity charger didn't work.

Clean room, nice bar and good location. However the hotel bar was shut before midnight on a Saturday which was disappointing. The pool is not included which is misleading. It has particular rules, swimming cap and professional swimwear must be worn and additional charge for guests. I tired to find information about the pool before we arrived. We could not use the facilities with the swimming costumes/shorts we had, we were advised to buy the suitable items at the pool.

My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout.

Beautiful. Great location and staff.

Didn’t feel like the room was cleaned properly. Many hair in bathrooms and on the robes. Staff wasn’t welcoming nor very pleasant the second night. The restaurant buffet though was very nice high quality foods and nice service. The access to pool and spa opens way too late at 10am and closes way too early at 8pm for people who work…