「Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun.
A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way...
「I had such a wonderful stay at this hotel! Traveling alone can sometimes feel a bit daunting, but the staff here made everything so easy and comfortable from the moment I arrived. I got in way earlier than the standard check-in time, but they welcomed me warmly and let me into my room with no fuss at all. Every single person I interacted with was kind, respectful, and incredibly helpful. It truly felt like they cared, which made all the difference. I couldn’t have asked for a better experience –...