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"Good"

"Top-notch customer service from check-in to breakfast! Every staff member we interacted with was genuinely friendly and made sure all our needs were met. The 5:30 kickback was a great bonus, and breakfast was well run and welcoming. We were in town for a volleyball tournament, and the staff went above and beyond even asking how our games went, cheering us on, and making us feel truly supported. That personal touch made a big difference. Overall, an excellent stay with an outstanding team. Definitely recommend staying here!"

"Clean"

"Not your typical hotel lobby. It's a hangout, for guests and for the community. The rooftop bar gives a speakeasy vibe, but where everyone is welcome. And the room - probably the most comfortable hotel bed I've ever slept on. Delightfully cool and relaxing. "

"Friendly staff and convenience to everything we were doing. Would definitely stay again."

"The lady who was attending the check in desk was exceptionally personable. My room was not ready & she rearranged room assignments so I could have immediate access to a room. Great conversationalist and knowledgeable in matters all around. I hope you are compensating her for her worth."

"Staff was amazing like always! Clean, spacious rooms. A nice inexpensive gem in Columbus "

"The staff was so kind and accommodating! The room was great & the hotel was clean all around. Will definitely be staying again!"

"My family and I stayed here and we had a great stay. Staff were super nice! Christine at the front desk was very helpful and nice! Room were a great size especially for a family. Loved the sitting area. "