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「The staff were absolutely delightful and brilliant. Corazone Ndeya, Brian Angila and Hakim Mukungu were so warm, friendly, patient and informative. The food served was also fantastic with the chef's preparation of prawns, fish and chicken were absolutely delicious. I look forward to coming back next year. 」

「There were cold days when the showers were not easily heated. The air conditioner in the room could not be turned off and it was so cold. The location was very good and the rooms were clean and comfortable. The staff is friendly and the beds are great」

「Excellent location and friendly staff」

「予約時(Beach sideを予約）と全く違う部屋（中庭の前）に通された。既に支払い済み（キャンセル不可）であったため、レセプションで文句を言ったところ、謝りもせず、フルブッキングだ、予約はExpediaから入っており、料金はスタンダードになっている、と訳の分からない説明を受けた。全く誠意のかけらも無い。」

「Elegante e confortevole Resort 5* affacciato sul tratto migliore della spiaggia di Malindi (costa sud, sulla Casuarina Rd, vicino al Parco Marino). Non è una struttura nuova o moderna, ma è tenuto molto bene. Le stanze hanno tutte metrature molto generose, arredamento di buona qualità, con tanto spazio per ogni esigenza degli ospiti. I bagni sono ugualmente amplissimi, ed i box doccia in muratura sono tra i più grandi che abbia mai visto.Teleria e prodotti da bagno di qualità e letti comodi. Ad...

「Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon...

「Its very serene, I loved the proximity to the ocean, welcoming staffs and the general ambiance of the place.」

「All inclusive, but share what that means to vacationers. Just because on the beach someone is wearya Turtle Bay T shirt, doesn't mean they work for the Hotel.」