ケニア海岸の四つ星ホテル

「There were cold days when the showers were not easily heated. The air conditioner in the room could not be turned off and it was so cold. The location was very good and the rooms were clean and comfortable. The staff is friendly and the beds are great」

「予約時(Beach sideを予約）と全く違う部屋（中庭の前）に通された。既に支払い済み（キャンセル不可）であったため、レセプションで文句を言ったところ、謝りもせず、フルブッキングだ、予約はExpediaから入っており、料金はスタンダードになっている、と訳の分からない説明を受けた。全く誠意のかけらも無い。」

「Our stay was fabulous. The owner went out of his way to assist, answer all questions and gave suggestions of best restaurants to visit. Thank you!」

「Excellent and friendly staff. Clean room, modern in the block we stayed in. Large 4 pools, 3 restaurants. Nice beach area . 」

「長旅の疲れを癒やす素敵な１日でした。翌朝早い出発でしたがタクシーの手配、朝食の用意などすべてスムーズでした。」

「Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon...

「Lovely complex with friendly staff. Pools and gardens are lovely. Some nice restaurants nearby if you take a taxi. 」

「Heerlijk rustig omgeving, schoon en veilig. Entertainment score 5...kan beter voor volwassen een beachbar met cocktails en mocktails Geen gymzaal was een grote gemis. Ontbijt tijden 0700-1100 zou handig zijn, tot 1000 was kort. Personeel waren erg vriendelijk louwrence, Winnie, Fatma , Emmanuel top medewerkers. 」