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This is a brand new property, recently built. This hotel has a great location, steps from the Costa Rica Convention Center, there are shopping malls, clinics, restaurants, at walkable distance. There is shuttle service to the SJO airport, Breakfast was great too including costarican typical food. Hope to be staying here again soon!

El hotel y las habitaciones son sumamente cómodas y el personal es muy amable. Se encuentra en un punto muy céntrico con fácil desplazamiento a Zona Centro, Zona Americana y los principales centros comerciales.

My stay at Los Lagos could not have been anymore magical! The resort is beautiful, so many hidden places to explore. I saw so many birds, lizards, wild boars and other critters during my walks. Loved spending my mornings drinking coffee on my rooms balcony, hearing the jungle slowly wake up Every single person working at the hotel from the wait staff to housekeeping were nothing short of amazing and attentive. Depending on where your room is situated, may be a bit of a hike from the...

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

Our stay was short, but the hotel was conveniently located to both the city and the airport

Always a lovely stay, great central location, accommodating staff.

Our stay was amazing from our first interaction with the girl down at the front desk who greeted us with a smile right off the bat she was super nice and friendly. Everyone was really helpful if we needed anything they were quick to respond. The rooms were super clean they all have a stove, fridge, microwave & little eating area. Which I loved especially traveling with a toddler it made it easier for me to put snacks and food away. It is located within walking distance to the beach 🌊 I...

The hotel is beautiful, excellent staff, and walking distance to many attractions.

Great location in Colonia Americana just one block from Avenida Chapultepec and its many restaurants, bars, coffee shops etc. Very efficient front deck staff and friendly bellmen and housekeeping staff. Good restaurant with breakfast buffet.

The staff at the Bougainvillea welcome and get to know each and every one of their guests. You feel like you are a guest in their own home. The rooms are clean and spacious with great views of the mountain or the garden - I had a tree top view of a flowering Margarita tree - sensational! The dining is good and the prices comparable to most restaurants. Don't expect a bargain as there are none in Costa Rica. However, the breakfast is free, substantial and you can have as much as you want of...

Close to the airport, friendly staff, and clean comfortable rooms.

Nice hotel with all the amenities and close to the airport. Has a variety of restaurants nearby that are walkable. Will stay there again.

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

La ubicación y que está súper cerca el aeropuerto

Clean rooms

Nice clean newer hotel on the Mazatlan malecón with many dining options

Overall the stay was very pleasant

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)