- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Pool & gym was closed due to a city ordinance but we were not informed even during check in 2. The bedsheets were not changed for 3 days 3. The phone line was not available for at least 2 days 4. They gave us a local number we could contact via viber or normal call but when we called it 5 times there was no answer 5. Nobody was answering the phones even when the phone line was supposedly back online. 6. Requested for room to be cleaned at a specific time because of important reasons but we ended up waiting for an hour for someone to clean our room and we had to stand outside the corridor waiting for the guy to finish cleaning 7. Once we were finally inside the room to continue with our important tasks someone called us informing us that we only had 2 times a week cleaning as per our "contract". It was very annoying because they had actually mistaken us for other guests staying in the hotel. I guess that's why it took so long for them to get our room cleaned.