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The staff was kind and friendly.

Stayed for two nights a family of four. Had a great stay and the beds were very comfortable. Close to a complex which had a cinema, pub and restaurants. Just 5 mins walk from there you are in Cardiff Bay area. Lots more eating & drinking places (even a Wetherspoons). Excellent location for the bay. However the city centre is some 20mins walk up the road. We went to the train station. The train only takes 5mins to Cardiff Queens Street station (Centre) (£3 day ticket). Easy to navigate. Overall an excellent hotel and experience. Well done to all the staff and managers. I can honestly say my family enjoyed ourselves and I hope this review provides guidance for others to book this hotel with confidence. Just book it and enjoy.

We enjoyed the swimming pool/sauna and it was nice as the room had a fridge and safe.

Hotel is nicely located in the centre of Cardiff with loads of shops around. Building is very nice and clean. Staff are very friendly and helpful. Just the car park is a bit of issue and stressful as although you pay but you are always worried if you find a free one when you are back as many cars are waiting for a one to empty and just get the space. However the nice staff secured one for us.

Great location for shops, bars and restaurants

This is a great hotel. Check in easy and reception staff very willing to help. Still had to be covid secure, but well signposted and efficiently done. Bar and restaurant staff friendly and gently made sure all restrictions (face masks and party size) were adhered to, but not in an overly officious manner. Rooms were clean and adequate (one of our rooms looked a bit tired, but others were nice). Breakfast handled really well and was good value for money at £10. The location is great as it’s only a 10 minute, £12 taxi into town, and there’s a huge Tesco over the road for essentials, at a much lower price than a city centre hotel

We had an incredible stay. The hotel is clean and decor is modern and inviting. Staff at Reception were very friendly and accommodating. We did originally pay for a larger room but were allocated a smaller room, we did not need the larger room! The 'smaller' room was very spacious, perfect for a night so we received the difference of money back. The breakfast was incredible upstairs in the Piere White Restaurant. Included was buffet and menu breakfast and it was all faultless, couldn't recommend more. Location was also ideal, short walk into town and to Cardiff castle, no need to stay anywhere else. Bed was very comfortable, room very clean, great black out curtains and modern tiles bathroom. We will definitely be returning.

Spotlessly clean hotel with very friendly and accommodating staff. It was a very pleasant stay for 3 nights.

Perfect spot for site seeing in Cardiff. Location is perfectly between the high street and the bay. Easily walked everywhere and the staff were very helpful. It is a budget friendly hotel so don't expect real fancy digs but for a place to sleep at night and advice on what to see - its got it all.