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On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.7 out of 5 Exceptional
756 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

プール
WiFi 無料
駐車場利用料込み
オールインクルーシブ
冷房
スパ

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 前後のお客様の入室間隔が 24 時間以上
  • 手指消毒剤を提供

Map

周辺ガイド

人気の観光スポットGaviota Azul Beach徒歩 1 分
人気の観光スポットForum Beach徒歩 4 分
人気の観光スポットCancun Convention Center徒歩 6 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 31 分

Choose dates to view prices

  • Turquoize Ocean Front Master King

    4.5/5 guest room rating

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsTurquoize Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double

    5/5 guest room rating

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • クイーンベッド 2 台
    More detailsTurquoize Sky Ocean Front Master Double
  • Turquoize Sky Ocean Front Master King

    4.7/5 guest room rating

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsTurquoize Sky Ocean Front Master King
  • Turquoize Sky Swim Up Ocean Front Master King

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsTurquoize Sky Swim Up Ocean Front Master King
  • Turquoize Ocean Front Master Double

    5/5 guest room rating

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • クイーンベッド 2 台
    More detailsTurquoize Ocean Front Master Double
  • Turquoize Sky Swim Up Ocean Front Master Double

    Room amenities

    • 64 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • クイーンベッド 2 台
    More detailsTurquoize Sky Swim Up Ocean Front Master Double

このエリアについて

Cancun

Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Cancun's Zona Hotelera neighborhood. The area's natural beauty can be seen at Tortuga Beach and Gaviota Azul Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Dolphin Discovery and Ventura Park Cancun are not to be missed.
Cancunの旅行ガイドを見る
View in a map
人気の観光スポット

周辺情報

  • Gaviota Azul Beach - 徒歩 1 分
  • Forum Beach - 徒歩 4 分
  • Cancun Convention Center - 徒歩 6 分
  • Chac Mool Beach - 徒歩 10 分
  • Tortuga Beach - 車で 3 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 31 min drive

レストラン

  • Where to eat
  • Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Bastille - Adults only – Fine-dining restaurant offering French cuisine. Serves dinner.
  • Punta Vista – Poolside bar offering international cuisine.
  • The Moongate – Restaurant offering Asian cuisine. Serves dinner.

この施設について

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 160 rooms boast indoor private spa tubs and offer free WiFi and free minibar items. Furnished balconies and MP3 docks are standard, as are flat-screen TVs with digital channels.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with indoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • 8 restaurants and 1 coffee shop/café
  • 2 poolside bars and 5 bars/lounges
  • 24-hour room service

Things to do

  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Scuba diving
  • Snorkeling

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch flat-screen TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor spa tub
  • Slippers

See similar properties

ポリシー

チェックイン

Check-in from 3 PM - midnight
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

重要事項

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa

宿泊施設の別名

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I

よくある質問

Can I cancel my reservation for free at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and receive a full refund?
Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
ターコイズ アット ハイアット ジーヴァ カンクン - アダルト オンリー - オール インクルーシブの宿泊料金はどのくらいですか ?
2020 年 10 月 28 日 現在、2020 年 11 月 1 日 に大人 2 名でターコイズ アット ハイアット ジーヴァ カンクン - アダルト オンリー - オール インクルーシブに 1 泊した場合の最低料金は ¥44,057 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Check-in is from 3 PM–midnight.
What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more.
Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is just steps from Delphinus Dreams and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 10 minutes.
4.7
Exceptional
5 - Excellent
600
4 - Good
103
3 - Okay
19
2 - Poor
17
1 - Terrible
17

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and staff is super friendly. Food was great except for the Italian restaurant, that was disappointing. Very relaxing. Not a party hotel. Nice and quiet
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying at the Hyatt highly recommend
Stayed 5 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excellent view, food is great, healthy and delicious, friendly staff, the best Cancun resort.
Stayed 5 nights in Oct 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities, amenities and service is top notch. Shout out to the poolside crew, especially Omar and Santiago, for making sure our group was well taken care of as we lounged by the pool all day for almost a week. I will look for them next time I go to Ziva. 5 Stars because of these two.
Stayed 5 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort and the staff was amazing. Felt a little misled how they advertise “Turquoise Hyatt Ziva” as an adults only resort. The tower we stayed in was adults only but the rest of the resort was kid friendly. We were actually looking for an “adults only “ vacation. I probably need to do my homework a little better next time
Stayed 6 nights in Oct 2020