expedia

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Desk

Guest reviews

995 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

プール
WiFi 無料
駐車場利用料込み
冷房
スパ
レストラン

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 前後のお客様の入室間隔が 24 時間以上
  • 手指消毒剤を提供

Map

周辺ガイド

人気の観光スポットMarket 28徒歩 6 分
人気の観光スポットMercado 23徒歩 11 分
人気の観光スポットBenito Juarez Municipal Building徒歩 11 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 18 分

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • スタンダード ダブルルーム ダブルベッド 2 台

    Room amenities

    • 30 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsスタンダード ダブルルーム ダブルベッド 2 台
  • スーペリア ルーム

    Room amenities

    • 42 ㎡
    • シティ ビュー
    • 定員 2 名
    More detailsスーペリア ルーム
  • スタンダード ルーム ダブルベッド 1 台

    Room amenities

    • 30 ㎡
    • 定員 2 名
    • ダブルベッド 1 台
    More detailsスタンダード ルーム ダブルベッド 1 台

このエリアについて

Cancun

Located in Cancun, Hotel Xbalamque and Spa is in the city center and near a metro station. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dolphin Discovery and Cancun Interactive Aquarium. Aquaworld and Ventura Park Cancun are not to be missed.
Cancunの旅行ガイドを見る
View in a map
人気の観光スポット

周辺情報

  • Market 28 - 徒歩 6 分
  • Mercado 23 - 徒歩 11 分
  • Benito Juarez Municipal Building - 徒歩 11 分
  • Dubai Palace Casino - 車で 13 分
  • Las Americas Cancun Mall - 車で 16 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 18 min drive

レストラン

  • Where to eat
  • La Adelita – Restaurant offering Mexican cuisine. Open daily.

この施設について

Hotel Xbalamque and Spa

3-star Cancun hotel in Downtown Cancun, walk to Market 28
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms. All 90 rooms offer room service, rainfall showerheads, and TVs with cable channels. Other amenities available to guests include showers, phones, and desks.
Hotel Xbalamque and Spa offers 90 accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Spa Xbalamqué has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

施設の設備

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: MXN 160.00 for adults and MXN 90.00 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Phone

ポリシー

チェックイン

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

チェックアウト

Check-out before noon
Late check-out subject to availability

チェックインに関する特記事項

Front desk staff will greet guests on arrival
Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 160.00 for adults and MXN 90.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

宿泊施設の別名

Hotel Xbalamque Resort
Hotel Xbalamque Resort Cancun
Xbalamque
Xbalamque Cancun
Xbalamque Hotel Cancun
Hotel Xbalamque Cancun
Hotel Xbalamque
Hotel Xbalamque Resort Spa
Hotel Xbalamque and Spa Hotel
Hotel Xbalamque and Spa Cancun
Hotel Xbalamque and Spa Hotel Cancun

よくある質問

Can I cancel my reservation for free at Hotel Xbalamque and Spa and receive a full refund?
Yes, Hotel Xbalamque and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Xbalamque and Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Xbalamque and Spa have a pool?
Yes, this property has an outdoor pool.
Is Hotel Xbalamque and Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Xbalamque and Spa?
Self parking is free at this property.
What time is check-in at Hotel Xbalamque and Spa?
Check-in is from 3 PM–anytime.
What time is check-out at Hotel Xbalamque and Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Xbalamque and Spa located?
Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 2 mi (3 km).
3.3
995 reviews
5 - Excellent
174
4 - Good
291
3 - Okay
269
2 - Poor
138
1 - Terrible
123

3.4/5

Cleanliness

3.5/5

Staff & service

3.2/5

Amenities

3.0/5

Property conditions & facilities

5/5 Excellent

Stayed 6 nights in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The check in was super easy and fast. The AC in the room didn't disappoint. Hot water and good water pressure.
Stayed 1 night in Jun 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
extremely loud music from the night club that is inside the hotel, the noise kept going all night until 6am! could not sleep at all even with ear plugs. So i checked out after the first night; they would not refund me for the 2 unused nights. They claim that the request for refund has to come from Expedia for them to proceed with the refund of the two nights. Since your phone lines are not operating please get in touch with the hotel to claim my refund. Thank you very much.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.