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Hard Rock Hotel Cancun - All Inclusiveの概要

Photo gallery

Outdoor pool, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 朝食込み
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

周辺ガイド

    人気の観光スポットAquaworld徒歩 9 分
    人気の観光スポットMarlin Beach徒歩 13 分
    人気の観光スポットMaya Cancun Museum車で 3 分
    空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 23 分
さらにお得に予約するには・・・

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • デラックス ルーム

    3.5/5 guest room rating

    Room amenities

    • 39 ㎡
    • リゾート ビュー
    • 定員 4 名
    • ダブルベッド 2 台 または キングベッド 1 台
    More detailsデラックス ルーム
  • デラックス ルーム ラグーンビュー (Family)

    3.9/5 guest room rating

    Room amenities

    • 71 ㎡
    • ラグーン ビュー
    • 定員 6 名
    • キングベッド 1 台およびダブルベッド 2 台
    More detailsデラックス ルーム ラグーンビュー (Family)
  • デラックス ルーム キングベッド 1 台 オーシャンビュー

    3.7/5 guest room rating

    Room amenities

    • 39 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsデラックス ルーム キングベッド 1 台 オーシャンビュー
  • デラックス ルーム キングベッド 1 台 ラグーンビュー (Gold)

    4.1/5 guest room rating

    Room amenities

    • 39 ㎡
    • ラグーン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsデラックス ルーム キングベッド 1 台 ラグーンビュー (Gold)
  • デラックス ルーム キングベッド 1 台 (GOLD-PURE)

    5/5 guest room rating

    Room amenities

    • 40 ㎡
    • ラグーン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsデラックス ルーム キングベッド 1 台 (GOLD-PURE)
  • ルーム

    4.2/5 guest room rating

    Room amenities

    • 40 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsルーム
  • スイート

    3.6/5 guest room rating

    Room amenities

    • 99 ㎡
    • オーシャン ビュー
    • 定員 6 名
    • キングベッド 1 台およびクイーンベッド 2 台
    More detailsスイート
  • ルーム

    3.6/5 guest room rating

    Room amenities

    • 40 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsルーム
  • デラックス ルーム ダブルベッド 2 台 (Gold- Pure)

    Room amenities

    • 40 ㎡
    • ラグーン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsデラックス ルーム ダブルベッド 2 台 (Gold- Pure)
  • デラックス ルーム ダブルベッド 2 台 ラグーンビュー (Gold)

    4/5 guest room rating

    Room amenities

    • 39 ㎡
    • ラグーン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsデラックス ルーム ダブルベッド 2 台 ラグーンビュー (Gold)
  • ルーム

    Room amenities

    • 98 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台およびクイーンソファーベッド 1 台
    More detailsルーム
  • デラックス ダブルルーム オーシャンビュー

    4/5 guest room rating

    Room amenities

    • 39 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsデラックス ダブルルーム オーシャンビュー

このエリアについて

Cancun

Located on the beach, Hard Rock Hotel Cancun - All Inclusive is in Cancun's Zona Hotelera neighborhood. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Dolphin Discovery and Ventura Park Cancun. Spend some time exploring the area's activities, including golf lessons and golfing.
Cancunの旅行ガイドを見る
人気の観光スポット

周辺情報

  • Aquaworld - 徒歩 9 分
  • Marlin Beach - 徒歩 13 分
  • Cancun Interactive Aquarium - 車で 2 分
  • Maya Cancun Museum - 車で 3 分
  • La Isla Shopping Mall - 車で 5 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 23 min drive

レストラン

  • Where to eat
  • The Market – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Frida – Restaurant offering Mexican cuisine. Serves lunch and dinner daily.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner daily.
  • Zen – Restaurant offering Asian cuisine. Serves dinner daily.

この施設について

Hard Rock Hotel Cancun - All Inclusive

4.5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 601 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include free minibar items, balconies, and LCD TVs.
Hard Rock Hotel Cancun - All Inclusive offers 601 accommodations with private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body treatments, and manicures and pedicures.

オールインクルーシブの詳細

All-inclusive room rates at Hard Rock Hotel Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

受賞歴と所属

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (16408 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private spa tub
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from noon - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

宿泊施設の別名

All Inclusive Hard Rock Hotel
All Inclusive Hard Rock Hotel Cancun
Cancun Hard Rock Hotel
Hard Rock All Inclusive
Hard Rock Hotel All Inclusive
Hard Rock Hotel All Inclusive Cancun
Hard Rock Hotel Cancun
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Hard Rock Cancun Inclusive in
Hard Rock Hotel Cancun All Inclusive
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Hard Rock Hotel Cancun - All Inclusive Cancun
Hard Rock Hotel All Inclusive
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Hotel Hard Rock Hotel Cancun - All Inclusive
Hard Rock Cancun All Inclusive
Hard Rock Hotel Cancun
Hard Rock Cancun All Inclusive
Hard Rock Hotel Cancun All Inclusive
Hard Rock Hotel Cancun - All Inclusive Hotel
Hard Rock Hotel Cancun - All Inclusive Cancun
Hard Rock Hotel Cancun - All Inclusive Hotel Cancun

よくある質問

Can I cancel my reservation for free at Hard Rock Hotel Cancun - All Inclusive and receive a full refund?
Yes, Hard Rock Hotel Cancun - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Cancun - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
ハード ロック ホテル カンクン、オールインクルーシブの宿泊料金はどのくらいですか ?
2020 年 11 月 29 日 現在、2020 年 11 月 30 日 に大人 2 名でハード ロック ホテル カンクン、オールインクルーシブに 1 泊した場合の最低料金は ¥32,751 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does Hard Rock Hotel Cancun - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hard Rock Hotel Cancun - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Hard Rock Hotel Cancun - All Inclusive?
Check-in is from noon - 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel Cancun - All Inclusive?
Check-out is at noon.
Does Hard Rock Hotel Cancun - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 60 per person, one way, applies.
Are there all-inclusive benefits at Hard Rock Hotel Cancun - All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Hard Rock Hotel Cancun - All Inclusive located?
Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Aquaworld, Cancun Interactive Aquarium, and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
580
4 - Good
211
3 - Okay
89
2 - Poor
55
1 - Terrible
45

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The VIP access salved my trip, but I think, we should have a free access to the restaurants at Hard Rock Cafe Cancún, coffee shop, and a free massage package deal. Third floor restaurant it was amazing service, thank you to Majo and Cheyenne for the great service and staff also.
Stayed 4 nights in Nov 2020

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Very nice experience overall only thing I didn’t like was the amount of irresponsible drunk people.
Stayed 3 nights in Nov 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Fun place for families or older couples not much of a young persons resort. Staff is amazing but food not so much.
Stayed 4 nights in Nov 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
There are so many positives about this hotel. Let’s start with the service we do inclusive all the time and the service her far exceeds any other resort we have been to, in fact we stopped going to others and have been coming to Hard Rock the last 4 years. We stayed on the Rock Royalty level, 11th floor. This level comes with a butler whom is always at your service. I can’t even express how amazing they were. Eddie and Neto were there for us to make sure we had everything we needed. When the hurricane was approaching, Eddie helped to settle my nerves and communicate with us through texting to help me feel slightly more relaxed. Eddie booked all of our dinner and spa reservations, Even restaurants off site. We never had to wait in line to book dinner reservations as he handles all of that. Anything we needed brought to our room they made happen ASAP. Pool service was spectacular. Staff was very attentive and really hustled. Never a wait for a drink. Johnathan and Ezequiel were very attentive.they both went above and beyond to make our days perfect. Pool food is good. Things seemed to be a little more scaled back due to Covid. Check in and check out went fast and was smooth. Besides the service, another reason we continue to come back to this resort is the food. For being all inclusive, our dinners were wonderful. I could go on and on, but Zen and the Italian were our favorites. The staff really made everyone more at ease with Hurricane Zeta. They were amazing.
Stayed 7 nights in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
I stayed at the hard rock with my significant other from Oct-19- Oct 24 2020. The entrance to the hotel was beautiful.They took out temperatures and we had a couple papers to sign due to covid. Our room was beautiful however there was water coming from the ceiling our Jacuzzi jets didn’t work and our tv was pretty outdated (not a smart tv , to Play Netflix YouTube etc). The pool was nice with the swim up bars however the bars closed early at 5-6pm at the pool. The beach was beautiful with many activities. The restaurants were great only complaint is That there was no Mexican food, how are we in México and don’t have access to authentic food? Also I know that Other hard rock hotels have casinos and or clubs in the resort this one didn’t have either. They had this little spot where they would like I guess have a live singing sessions with music that was it. Room service also took way too long but it was great it was open 24hours. Me and my significant other played pool one day by the bar and that was so fun, but unfortunately there were only 2 pool tables and it was very hard to get a turn.They also played music by the pool but at a certain time stopped.The staff was very hospitable but next time I visit Cancun I would most definitely choose a different resort. I do give them a A for covid cleaning.
Stayed 4 nights in Oct 2020

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