Check COVID-19 restrictions.

Find out moreOpens in a new window

Emporio Cancun

Photo gallery for Emporio Cancun

Featured Image
On the beach, beach towels
On the beach, beach towels
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Overview of Emporio Cancun

Emporio Cancun

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
77500, QROO, Cancun, Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl.

Explore the area

  • Popular LocationAquaworld16 min walk
  • Popular LocationDelfines Beach19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
  • Popular LocationLas Americas Cancun Mall41 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Emporio Cancun is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and Yamil Lu'um Archaeological Zone are local landmarks, and travelers looking to shop may want to visit Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and water skiing adventures can be found near the property.

What's nearby

  • Maya Cancun Museum - 3 min walk
  • Aquaworld - 16 min walk
  • Delfines Beach - 19 min walk
  • El Rey Ruins - 2 min drive
  • Las Americas Cancun Mall - 41 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • CúA Culinary Artisans – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Bacoli Trattoria – Garden-view restaurant offering Italian cuisine. Serves dinner daily. Reservations required. Kids' menu available.
  • Sunset Grill – Ocean-view restaurant. Serves lunch daily.
  • Legacy Room – Open daily.

About this property

Emporio Cancun

Beachside resort to enjoy 4 outdoor swimming pools and sand beach
At Emporio Cancun, hit the beach, dine onsite at CúA Culinary Artisans, or enjoy a drink at one of the resort's 2 poolside bars. All 464 rooms offer WiFi, coffee makers, and TVs with cable channels. Other amenities available to guests include free bottled water, hair dryers, and safes.
Emporio Cancun offers 464 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

This Cancun resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)

Parking and transportation

  • Valet parking on site (USD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: USD 18 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 poolside bars and 5 bars/lounges

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (8288 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 80

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Valet parking fee: USD 35 per night
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Emporio Cancun Resort
Emporio Cancun Cancun
Emporio Cancun Resort Cancun

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 516 out of 960 reviews
5 - Excellent 54%
Rating 4 - Good. 258 out of 960 reviews
4 - Good 27%
Rating 3 - Okay. 84 out of 960 reviews
3 - Okay 9%
Rating 2 - Poor. 53 out of 960 reviews
2 - Poor 6%
Rating 1 - Terrible. 49 out of 960 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view
Stayed 7 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was gorgeous employees were very nice and helpful
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was right on the ocean, nice rooms, included what we needed for our stay.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked one of the swim up rooms and it was beautiful. The staff were super accommodating wheen we got there a little early and they would leave the room spotless after each cleaning.
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean. all staff is very friendly and nice always cleaning and making sure everyone is wearing mask at all times. I will definitely recommend this hotel.
Stayed 7 nights in Sep 2021