4/10 (不満)
Julia
家族旅行
2025 年 2 月 20 日
気になった点 : 清潔度、客室の快適度
A disappointment - rundown building
A REAL HORROR
We thought we had the wrong address at first. The exterior is flaking and there was loud construction the first day. Interior clean but really used and rundown - not even close to three stars or even two star establishment. WiFi stopped working, then no more hot water - had to wait to get that fixed. Bathroom was scary - broken tile, stains in floor and walls. The interior smelled like mildew. No paper goods provided - not even a paper towel or extra napkins. We had to ask for extra toilet paper. And no real knives to use to cook with - just a dull machete.
The keypad lock did not work at all. And then midweek the key broke and we lost a day waiting for repair and also our peace of mind (because we were forced to sleep in an unlocked apartment in Mexico as landlord had no solutions for us).
The website photos were probably taken years ago when place was new - it’s not like that now sadly… would not pay any money to ever go there again!
Julia
2025 年 2 月に 8 泊滞在