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"It is a quite place. The room is big, clean and tidy. It is a good place for me to stay in Ukiha. The bed is big and comfortable. It is nearby the Ukiha Rest Area where I can buy fresh fruit, breakfast, tea leave, ...etc. There is a small laundry room. I didn't notice that there is tissue in the washing machine. And my clothes were come out with snow flake! I would recommend the hotel staff to have a check regularly."

"Amazing and helpful staff, my room on the first day was a little warm, even with my card inserted, not too sure if the AC was on or was a little slow, but the next day it was perfectly fine. It’s a charming and outdated hotel, but the location and the hospitality make up for it. Also, I’m glad that they accommodated me for the Attack on Titan room. Thanks to the staff, I’ll be sure to visit again."

"From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita."

"Staff was top tier"

"The property was amazing. Check-in was very smooth and excellent explanations. Staff were friendly and attentive. Rooms were extremely clean and comfortable. The hot spring was also really nice. They change the men's/women's periodically, so make sure to experience both! I especially appreciated the fine touches that gave me a small smile - the same artist who made the flower vases also made the coffee cups in the lounge :) And the coffee was excellent."

"Very good value—and a surprisingly good onsen!"

"The hotel hospitality is impeccable and they had made our anniversary trip a very memorable experience. Their Umeshu quality is very good and value for money. "

"Organized, good food"

"I love free massage machines but it’s far from JR station."