The Portland Hotel sits near the Peak District National Park, offering travelers a natural escape with hearty breakfasts and reliable WiFi connections.
Travelers at the Portland Hotel enjoy proximity to the Peak District National Park while starting their day with a full breakfast. The hotel provides free in-room WiFi for staying connected, maintains smoke-free premises, and offers self parking for guests arriving by car.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Breakfast included
Pet friendly
Parking included
Free WiFi
Business services
Housekeeping
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Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Frequently asked questions
Is Portland Hotel pet-friendly?
Yes, dogs are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Portland Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Portland Hotel?
Check-out is at 10:00 AM.
Where is Portland Hotel located?
Situated in Buxton, this hotel is steps from Pavilion Gardens and 2.6 mi (4.2 km) from Peak District National Park. Buxton Opera House and St Ann's Well are also within 10 minutes. Buxton Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.0
Amenities
9.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 15 out of 36 reviews
10 - Excellent
15
Rating 8 - Good. 15 out of 36 reviews
8 - Good
15
Rating 6 - Okay. 4 out of 36 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 36 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 36 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
Darren
Jul 5, 2020
Liked: Cleanliness, staff & service
Great value!
Great location..clean hotel.. adequate breakfast..great overall value!
Good value for money. Staff absolutely lovely. Rooms tired, a couple of broken things but clean. Great breakfast. No hairdryer
Verified traveler
Stayed 1 night in May 2022
Verified
6/10 Okay
Claire
Oct 17, 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice place, nice host - but our room was older I assume (room 18) dated, and the best was the least comfortable we’ve ever slept it - mattress about 1” thick. However the other rooms look nicer.
Breakfast was very nice.
Bed very comfortable, liked everything except ensuite - shower excellent but nowhere to put damp towels. Hot tap in basin dripping (not noisy but a waste of hotel's money!)
Celia
Stayed 1 night in Oct 2021
Verified
6/10 Okay
Amanda
Sep 17, 2021
Liked: Staff & service
Overnight stay
The staff are very helpful and polite, unfortnuately the traffic noise kept us awake during the night, the tea cups in the room hadn't been cleaned properly (ring stains from previous hot drinks) and the breakfast wasnt exactly what we pre-ordered - these are small things that can easily be corrected,.
Amanda
Stayed 1 night in Sep 2021
Verified
6/10 Okay
Christine
Sep 4, 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Sadly no where to park when arrived at hotel, I couldn’t even see a designated disabled bay on site. Access from street next to hotel was not suitable for anyone with mobility issues whilst the street is not the fault of the hotel the area that crossed onto their land was rubble and the path narrow this when having mobility issues is not good. The room was ok although we were right next to a pedestrian crossing so could hear that going off during evening/night. No lift stairs only. Mould in bathroom, for shower you have to clamber over a high bath especially difficult when have mobility issues (and yes this was mentioned when booking)
Wonderful weekend away. Dog friendly, great location, breakfasts although pre-arranged were cooked to order. Everyone was very helpful, old fashioned style comfort, would recommend.
Yvonne
Stayed 3 nights in Aug 2021
Verified
8/10 Good
Verified traveler
Aug 20, 2021
Liked: Cleanliness, staff & service
The location is good, close to the pavilion gardens and a short walk from the town centre and some nice walks. The property itself was a little tired and run down but I understand they're in the process of some renovations. Our room was bright but very simple, no frills. It's a bit of a creaky building so there's a fair bit of noise from other guests moving around and the road outside can be loud when trucks are passing. The mattress wasn't the best and the shower/hot tap water pressure was terrible. The breakfast was included and was ok, nothing special but we never went hungry! However, the saving grace was the staff, they couldn't be more friendly and helpful, nothing was too much trouble - they even dried our clothes for us after we got back from getting caught in the rain and posted my coat to me when I left it behind in their boiler room. A very basic place to stay but with some of the best hotel staff I've encountered.
Very good. Kitchen and waitress staff were ever so friendly. One downfall no air con or room fans. So bought a fan. Good location opposite a lively park and close to centre.
Good location within a couple of mins walk of town centre. Lovely staff, very helpful. Room and breakfast both good. Car park at front of property a little small and awkward, so parking on street to rear of property may be a good option.
Alan
Stayed 1 night in Jun 2021
Verified
10/10 Excellent
Verified traveler
Oct 28, 2020
Liked: Cleanliness, staff & service, room comfort
Great value, family and dog friendly
I would absolutely recommend the Portland Hotel. Great value for money, a terrific breakfast and really friendly staff.
Located about a 10 minute walk from the train station, and about 5 mins into the city centre. Location was perfect to see and do all I wanted.
Staff were friendly and check in quick.
Room for a single person was fine. Bathroom was a good size and bed was comfy.
Breakfast was orderly and nice, quick service too.
Only drawback was it is on a main road and it was at times during the night very noisy.
Great stay. Free parking next to the hotel. Very friendly service. Nice rooms. Good location right next to the park.
Nicholas
Stayed 1 night in Aug 2020
Verified
8/10 Good
Mark
Aug 24, 2020
Liked: Cleanliness, staff & service, room comfort
A little dated, but good service
Stayed for just one night. Nice welcome, and clear that Covid procedures were being followed.
Have to agree with some other reviews here about the noise (room at the front) - I was fairly shattered so it didn't affect me much, but light sleepers be warned. The room was dated but clean and comfortable so fine for the price paid.
Full breakfast included - nothing exceptional but perfectly decent.
We received a warm welcome from Dale on arrival, he explained the set up for breakfast, which was excellent by the way. Checked us in quickly. There was plenty of signage and hand gel around. The room was a lovely large room with a big shower in the recently revamped bathroom. We’ve already booked again.
Cheryl
Stayed 1 night in Jul 2020
Verified
6/10 Okay
VI
Jul 20, 2020
Liked: Staff & service
Noisy traffic at the front.
Not too good at the front, very noisy traffic into early hours & the window wouldn't close. Rubbish nights sleep. Room quite big. Bathroom accessories a little rusty but could put up with that. Good price hotel just the noise lets it down. Good breakfast. They don't do evening meals but there are a few pubs, restaurants not far down the road. Not all open due to Covid but enough to choose from. Lovely pavillion park across the road to walk around.