Find hotels near The Butterfly Place, Westford from ￥13,361

"Room was not ready when we got there. First person unable to check us in. Better with the 2nd person. Double charge for possible extra charges. Spacious suite. First fridge didn't work. Took 2x's to get someone to get us one that worked."

"Enjoyed stay but was looking forward to starbucks early in the morning and it never did open.The pool was also closed for 3 days.overall very lovely place"

"Clean, updated, good breakfast "

"The hotel was very luxurious and super clean. Staff very friendly and helpful. I definitely recommend staying here even if it’s on the pricey side. I highly recommend. "

"Cigarette smell in the room. Loud, rattling heating system "

"Everting is good "

"Not much to say the check-in was smooth and easy.Just like it is every time I stay. Room was clean staff is friendly."

"The hotel is beautiful "

"My daughters and I were in town for a volleyball tournament and stayed at this hotel expecting a safe environment. Unfortunately, what happened during our stay was one of the most frightening experiences we’ve ever had while traveling. In the middle of the night an intoxicated man attempted to break into our room through the adjoining door. He cracked the door during the attempt. When that failed, he kicked in the main door and forced it open, entering our room while we were sleeping. I woke up to what sounded like an explosion. My daughters were screaming and terrified. I ran to the door, forced it shut, relocked it, and immediately called the front desk. The front desk employee, whom I believe was named Cory, responded casually and said he would send security. It took over 30 minutes for security to arrive. When security finally came, he had no idea what had happened and was unable to assist us in any meaningful way. From our balcony I could see the front desk area and it was clear there was no urgency in responding to a dangerous situation involving a guest being assaulted in their room. Throughout the night there were also intoxicated guests yelling in rooms on both sides of us and people outside our balcony drinking and playing pool loudly well into the night. My daughters are now afraid to sleep in hotels because of this experience. They also have had a hard time going to sleep at all."