Find hotels in Burry Port from ￥12,325

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

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"Lovely hotel "

"Great place to stay "

"There is no on-site parking, so be prepared for a short walk from wherever you manage to park. If you’re lucky you may find a free space as we did, although it wasn’t easy to locate one in the dark somewhere unfamiliar. There are paid car parks nearby, though I’m not sure about the rates or exact distances. Either way, expect around a 10-minute walk, which isn’t ideal when carrying luggage in the rain. The hotel operates a self check-in system, which I actually preferred. Two days before arrival I received both a text and an email with clear instructions for accessing the building and our room. The process was very straightforward and easy to follow. We arrived in the dark and initially all the lights were off, and we struggled to find some of the switches. As we were staying on the top floor it took a bit of figuring out, but nothing major. The room itself was clean and tidy, which for me is the most important thing in a hotel stay. The general facilities in the room were good. However, being on the top floor meant we had a sloped ceiling directly above the head of the bed, so you couldn’t really sit up without bumping your head. The bed also took up most of the room, which made moving around a little tricky. Perhaps a bit nit-picky, but I’m quite tall so it was noticeable. On the first night there was barely any water coming out of the tap, it was literally just a trickle. We were still able to have a shower, although the pressure wasn’t great. By the following morning"

"Great friendly staff, room was clean. WiFi was good. "

"Our stay at the Best Western Aberavon Beach was a deeply disappointing experience. What was meant to be a relaxing break was marred by verbal abuse, noise, and a complete lack of professional conduct. The most serious incident involved a 17-year-old guest shouting vile verbal abuse (“suck my dick”) at us from his window. We reported this to reception immediately, but the guest’s loud music continued throughout the night, and we never received an outcome. Alarmingly, the staff disclosed that the guest was “there on his own”—a significant breach of guest privacy and GDPR. Noise was a persistent issue; on both Friday and Saturday mornings, young children were permitted to run and shout in the corridors right outside our room without any management intervention. While reception offered a bottle of wine as a "gesture of goodwill," the experience was further soured at the bar. A male staff member was incredibly rude to my partner, making a sarcastic and unprovoked remark that she had “obviously drank wine through a straw” before. This, combined with our room keys failing and needing to be reprogrammed multiple times, made for a stressful stay. A bottle of wine does not compensate for verbal harassment and staff insults. We are currently seeking a full refund for this failed experience."

"Room was right next to the roadway. Very noisy in the morning from traffic, workers, etc. Overall the stay was ok. Not sure I'd stay again unless I had a better room."

"Room rather small and there was a lack of surface area to put anything down. Badly designed. Clean and comfy beds. Welcoming and helpful staff."