Search Chalets in Burnsville

"It’s very nice hotel. Adam from the reception is amazing, very friendly, nice, helpful and professional "

"The breakfast basket was fresh and different every day, had nice coffee and tea in the room. The staff was very friendly and the location was super, you could walk to all the restaurants downtown. "

"Convenient location, clean room, comfy bed and good breakfast. Pleasant staff. Parking lot is a bit congested but they can’t help that."

"The instructions for the room placement is not stated clearly at all. The clerk was rude in explaining that you have to cross the creek ride the elevator circle around the building to up stairs and then get to the hall for the room. Once inside the room the door to the balcony didn't close properly and had such a gap we were grateful it wasn't raining. The amenities and access are not very convenient for older guests or handicapped persons. I wouldn't recommend this property to anyone "

"Very accommodating and friendly."

"The property is beautiful! I loved the spa and sitting outside looking at Black Mountain."

"The entrance and lobby are far nicer than the actual rooms. Maybe why the fireplace images are used for promoting the hotel. Overall for the money the hotel was okay. At checkin we were asked if we had any pets, we said no. The room did smell a little like animals, maybe dog smell. The next morning we noticed what looked like a pee stain on the carpet in part of the room. Not ideal, especially considering they asked us if we had any animals. Location of the hotel was great and overall I wouldn't stay again or recommend."

"Would definitely stay there again. Very pet friendly. Great location and very nice pool area and bar areas"

"Hotel was very interesting. Loved riding the original elevator and being able to mail a postcard with the original mail box. Room was comfortable. View from rooftop was gorgeous. Missed having a refrigerator and microwave. "