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「It was clean but extremely basic. No blow dryer, no iron, 」

「Because I was in flight my reservation was canceled. No text or email no warning. I got there at midnight and was told I could book another room for the next day at standard prices. I just got a different hotel. After hearing what I went through the new hotel gave me a room at discount. That's called customer service!」

「Room was ok for price, but poor shower and dirty chair. 」

「pillows were not a standard size. breakfast was over cooked 」

「No」

「AC was perfect Room/Bed is huge and I love their breakfast! 」

「Yes everything was great 👍」

「I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

「The home looks almost brand new and my most important feature CLEAN!! We had a small hiccup with getting the door open to relax but the host promptly took care of it. We were attending a wedding with several events. This was a wonderful place for us to stay. Would definitely stay again if we come back to Lubbock」

「The room had not been vacuumed was dusty. They were stains in on the toilet and in the bathtub.」

「Located in an industrial part of the city of Lubbock, the property seemed very safe, particularly given that there was no foot traffic nearby and nothing commercial within a mile. The rooms are spartan, but the bed was incredibly comfortable. This is a great cost-saving overnight stay motel.」

「Staff is very friendly Will definitely stay again 」

「The staff was amazing. Especially Marjorie. She was sooo helpful. I’m usually a Marriott girl, but I will definitely be staying at more Hampton Inns in the future if they are all like this!」

「Staff was very very friendly and helpful, breakfast is amazing!」

「Hotel is very clean and comfortable. Appreciated the free breakfast at such a reasonable price. Will book again.」

「Staff, too many mistake, room number is wrong, key didn’t work out, WiFi password was wrong, and check-in time, I went back to front, 2 times nexus of those issues, she apologized, but apologized is not enough.」

「Sink faucet would not turn off. Carpet in hallway was not laying flat. Door to room next to us was open the whole time we were at the hotel. We were originally assigned this room.」

「Some exterior doors did not work and there were a smell in some elevators and hallways at times. The property is a little older and needs some updates and better water pressure. Overall, the staff was friendly, the breakfast was pretty good, and we enjoyed our stay! I loved that there were so many elevators at this property. 」

「Blue Bonnet is great for the price. Could hear the guest in the room above me and the person had a dog. It was loud until the person took the dogs out. Need some sound absorbers between floors. Otherwise great experience 」