4/10 (不満)
Patrick R.
2025 年 11 月 23 日
気になった点 : 清潔度
Unfortunately we had several issues at this stay. I don't know if it was the hosts fault but I had to ask repeatedly for our check in information, they did text me the info at about 4pm. The house was not well cleaned there was hair in the sink and shower when we arrived. The biggest issue was water pouring out of the light in the bathroom right above the shower. We actually thought someone was taking a shower but water was coming through from the bathroom above. I texted the owner and maintenance person about the issue, we didn't get an update but when I asked that night they said the crack had been sealed. However the light was still flickering and we didn't feel safe using the shower. We texted a couple of times and I requested a partial refund since we were there two nights and didn't feel safe using it but their reply was " it's never a hazard unless you touch it" and there was " no need to make it a drama." I feel they were pretty dismissive about the issue and could have communicated what they did to fix the problem.
Patrick R.
2025 年 11 月に 2 泊滞在
