2/5 Poor
Witoldo
Business traveler
Mar 1, 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Does not worth
Stayed 3 nights in Feb 2020
Faena Hotel Buenos Aires
Photo gallery for Faena Hotel Buenos Aires
Overview of Faena Hotel Buenos Aires
VIP Access
Faena Hotel Buenos Aires
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
C1107BDA, Capital Federal, Buenos Aires, Martha Salotti 445
Explore the area
- Women's Bridge14 min walk
- Puerto Madero Casino15 min walk
- Plaza Dorrego20 min walk
- Buenos Aires (EZE-Ministro Pistarini Intl.)25 min drive
Choose dates to view prices
About this area
Buenos Aires
Faena Hotel Buenos Aires is located in Puerto Madero, a neighborhood in Buenos Aires, and is in the city center and near the airport. Women's Bridge and Obelisco are notable landmarks, and travelers looking to shop may want to visit Florida Street and Galerias Pacifico. 9 de Julio Avenue and El Ateneo Grand Splendid are also worth visiting. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
What's nearby
- Women's Bridge - 14 min walk
- Puerto Madero Casino - 15 min walk
- Casa Rosada - 18 min walk
- Plaza Dorrego - 20 min walk
- Reserva Ecológica Costanera Sur - 3 min drive
Getting around
- Buenos Aires Belgrano Station - 9 min walk
- Bolivar Station - 20 min walk
- Ministro Pistarini Intl. Airport (EZE) - 25 min drive
Restaurants
- El Bistro – Bistro offering Argentinean cuisine. Open daily.
- El Mercado – Restaurant offering Argentinean cuisine. Serves lunch and dinner daily.
About this property
Awards and affiliations
Faena Hotel Buenos Aires is listed in the 2021 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 25 per stay)
- Wheelchair-accessible parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Breakfast available for a fee: USD 40 per person
- 3 restaurants and 1 coffee shop/café
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 24-hour health club
- Aerobics classes
- Full-service spa
- Outdoor pool
- Sauna
- Shopping
- Steam room
- Yoga classes
Conveniences
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Italian
- Portuguese
- Spanish
Business services
- Business center
- Conference space (3617 square feet)
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Terrace
Spa
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Stair-free path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Egyptian cotton sheets
- Premium bedding
Bathroom
- Bathrobes
- Hair dryer (on request)
Entertainment
- 49-inch Smart TV
- Cable channels
- iPod dock
Food and drink
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-compatible safe
- Laptop-friendly workspace
- Mobile key entry
- Phone
- Slippers
- Turndown service
Similar properties
See similar properties
Buenos Aires
Buenos Aires Central Business District
Free WiFi
Guest rating 4+
Hotel
Pet friendly
5 star
Family friendly
Policies
Check-in
Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
1 per room (up to 11 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 100.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: USD 550
- New Year's Eve (31 December) Gala Dinner per child: USD 225 (from 3 to 12 years old)
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
- The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: USD 40 per person (approximately)
- Airport shuttle fee: USD 195 per vehicle (roundtrip)
- Valet parking fee: USD 25 per stay
- Rollaway bed fee: USD 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
We should mention
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
FAENA BUENOS AIRES
FAENA HOTEL
FAENA HOTEL BUENOS AIRES
Faena
Faena Hotel Universe
Faena Hotel Buenos Aires Hotel
Faena Hotel Buenos Aires Buenos Aires
Faena Hotel Buenos Aires Hotel Buenos Aires
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.4/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Yolanda
Traveled with group
Feb 27, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
5/5 Excellent
Verified traveler
Jan 29, 2020
Stayed 2 nights in Jan 2020
5/5 Excellent
Leanne, Canada
Jan 26, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
5/5 Excellent
Lily
Traveled with family
Jan 13, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020