ブライテンボルン行き格安旅行を検索

非常に快適なホテルでした。

When I arrived at the hotel, they informed me the room I chose was not available, so they moved me to another building, under the rain this was an inconvenience. The room was not very clean, there was still paint on the floors which is very unusual for a 4 star hotel, also one of the windows was replaced by a wooden plank... Regarding parking, the hotel page indicated free parking for all rooms, when checking out they informed me I would need to pay for the parking. When I showed them the page of their hotel showing free parking, the receptionist laughed at me and said "send an email and you will see". I asked to see a Manager or Director, they told me no one was available as it was a Sunday. The worst thing is that they then changed their page to indicate paid parking, but thankfully I took screenshots of the page showing free parking before they did the modification. Very poor experience and staff unwilling to help, I definitely wouldn't recommend staying at this hotel as they seem to want to rip off people instead of providing good service.