「The two front desk ladies I spoke with, Tanya and Amanda, seemed to know nothing. Perhaps some additional training for those two as the only answers or resolutions offered were to wait and talk to their manager the next morning. Also, the hotel was overbooked - we paid for a king plus sofa bed and they put us in a hearing impaired room that was incredibly dirty - there was sticky residue on the nightstand, it looked as though the room was thrown together last minute with the oldest furniture in...
「The two front desk ladies I spoke with, Tanya and Amanda, seemed to know nothing. Perhaps some additional training for those two as the only answers or resolutions offered were to wait and talk to their manager the next morning. Also, the hotel was overbooked - we paid for a king plus sofa bed and they put us in a hearing impaired room that was incredibly dirty - there was sticky residue on the nightstand, it looked as though the room was thrown together last minute with the oldest furniture in...
Amanda