2/10 (非常に不満)
Allison
家族旅行
2025 年 7 月 26 日
We thought we reserved a two queen bed unit. When we got here we found it was one bed and one couch. I think maybe this got switched when the hotel called about the pool situation. I was going to cancel the reservation but they offered me a room with a balcony - I think they called it a suite so it seemed like an upgrade. Some members of the family were quite upset. I called the front desk twice explaining the situation. I looked extensively through my emails and found some downloads about the reservations but none included the original reservation which was for two queen beds
Allison
2025 年 7 月に 1 泊滞在