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"A toilet keep clogging up take forever to get help bathroom sink clogged up waiting for maintenance. Three hours. Food was good but to get things done in the room horrible."

"The location was very good and secured also the gift shops, restaurants including Marguritaville, Starbucks and others are just across the street. White sand beach just behind the property. The reception was very friendly and accommodating. The grounds were manicured but the pool was dirty and unusable. Repairs to the compound and roof were still being repaired from hurricane Melissa damage which is understandable. The room itself was extremely dated... 1950 or 60's. The sofa was old saggy and soiled.. Tge reception was very kind and gave me a clean sheet to throw over it. I slept on top of the bed because under the cover sheets apperanced stained. Everything could be easily fixed by the owner of the unit. For the one night it was doable. The units are all privately owned and maintained so perhaps a different unit may be more updated."

"Not my kind of thing. I like my villa in the DR. Lifestyle Vacations"

"Location and healthy breakfast showcasing local produce. Great staff."

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the experience even more special. The hotel itself has a lovely rooftop pool and a great overall vibe. Staff were professional, friendly, and made the stay feel easy and comfortable. Wishing the team continued success — I’d definitely recommend Saga Palma Hotel to anyone visiting Jamaica."

"Beautiful property … all rooms facing the water… nice balconies. Nicely equipped. Resort areas are very nice , elegant and homey. Atmosphere very worm inviting. Quiet and without kids:)) Secluded, private beach 🏖️ Employees are very friendly and welcoming. Professional. Restaurants with great food options and nice music at dinner time . Love this place and we will be back very soon . Beautiful views 🎉"

"Thanks. Nice stuff. Building needs a lot of tlc"

"The room was ok. Good light."

"The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the amenities in the room, water a refrigerator, and a kettle with very much appreciated. Staff were helpful and friendly."