Find hotels in Borderland, El Paso

"One of the comforters was broken"

"This was a very frustrating stay and not what I expected from a Hilton property. Our bathroom sink was leaking continuously underneath the vanity, to the point where we had to use towels and a bucket to catch the water for the entire stay. This made the bathroom difficult to use and felt unsanitary. This is a basic maintenance issue that should have been resolved before assigning the room. While the front desk staff were polite and provided towels and a bucket, the problem itself was never fixed, and we were not offered a room change as the hotel was fully booked. As a result, we had to deal with this inconvenience the entire time. I appreciate the staff’s effort, but this significantly impacted our stay. I would expect a hotel to either provide a functional room or offer a reasonable alternative. Given the circumstances, I believe a partial refund or compensation is appropriate and would expect management to address this."

"Toilet won’t flush "

"The room had cigarette hidden underneath the bed . Chair was dirty . Broken sink ."

"Huge room. Very happy with spacious room."

"Easy walk to airport"

"Dryer didn't work and housekeeping is not helpful"

"The room was okay stuff at check-in was good stuff at checkout was horrible, I would say if you're using your credit card for check in using Expedia in that and the hotel asked you to give them your card to place a $25 hold for incidental fees to make sure that's all you're being charged is the 25 I had an incident where they overcharged so keep an eye out for that they did reimburse but if they're going to say a certain amount it should be that amount; as far as pool and breakfast and all of that other stuff I couldn't give a good rating because I didn't use any of those"

"Good location for our purpose. Not a lot of road noise from I 10."